Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

University of California, Davis
Compétences que vous acquerrez: Copywriting, Social Media Marketing, Content Marketing, Content Optimization, Writing and Editing, Selling Techniques, Driving engagement, Branding, Email Marketing, Marketing, Advertising Campaigns, Search Engine Optimization
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Logiciel de veille stratégique, Analyse des données, Maîtrise des données, Gestion des commandes, Analyse de l'activité, Planification des ressources de l'entreprise, Analyse d'entreprise, Gestion des ventes, Exécution des commandes, Intelligence économique, Vente, Looker (Logiciel), Google Cloud Platform, Tableau de bord, Prise de décision fondée sur des données, Connaissance du client, Analyse de la clientèle, Traitement des commandes
Débutant · Projet · Moins de 2 heures

University of California, Irvine
Compétences que vous acquerrez: Cash Management, Financial Statement Analysis, Financial Statements, Financial Analysis, Cash Flows, Budgeting, Budget Management, Financial Acumen, Financial Forecasting, Working Capital, Cash Flow Forecasting, Forecasting, Financial Accounting, Profit and Loss (P&L) Management, Gross Profit, Finance, Accounting, Key Performance Indicators (KPIs), Business Metrics, Financial Management
Mixte · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Facebook, Order Management, Order Fulfillment, Marketing, Order Processing, Product Marketing, Selling Techniques, Sales, Payment Processing, Payment Systems, Shipping and Receiving, E-Commerce, Social Media Marketing, Social Media
Débutant · Projet Guidé · Moins de 2 heures

Fundação Instituto de Administração
Compétences que vous acquerrez: Customer Success Management, Rapport Building, Relationship Building, Customer Service, Customer Relationship Building, Customer Analysis, Customer Retention, Agile Methodology, Customer Engagement, Customer Relationship Management, Journey Mapping, Consultative Approaches, Customer Insights, Market Analysis, Software As A Service, Customer experience improvement, Relationship Management, Market Opportunities, Business Modeling, Customer experience strategy (CX)
Débutant · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Development, Sales Enablement, Inside Sales, Salesforce, Sales Operations, Sales Prospecting, Lead Generation, Sales Process, Sales Strategy, Prospecting and Qualification, Business Software, Productivity Software, Social Media Marketing, Customer Engagement, Social Media, Demand Generation, LinkedIn, Workflow Management
Débutant · Cours · 1 à 3 mois

University of Colorado Boulder
Compétences que vous acquerrez: Product Development, Product Strategy, Sustainable Business, Product Management, Marketing, Product Marketing, New Product Development, Marketing Strategy and Techniques, Product Lifecycle Management, Commercialization, Strategic Marketing, Sales Presentations, Marketing Strategies, Business Marketing, Presentations, Promotional Strategies, Sustainable Development, Oral Expression, Proposal Development, Corporate Sustainability
Préparer un diplôme
Débutant · Cours · 1 à 3 mois
Kennesaw State University
Compétences que vous acquerrez: Customer Retention, Expectation Management, Brand Loyalty, Customer Relationship Management, Human Resource Strategy, Diversity Marketing, Customer Analysis, Target Market, Customer Insights, Revenue Management, Consumer Behaviour, Marketing Strategies
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Financial Reporting, Generally Accepted Accounting Principles (GAAP), Financial Statements, Financial Statement Analysis, Financial Accounting, Balance Sheet, Income Statement, Cash Flows, Revenue Recognition, Inventory Accounting, Fixed Asset, Accounts Receivable, Credit Risk
Mixte · Cours · 1 à 4 semaines

Pontificia Universidad Católica de Chile
Compétences que vous acquerrez: Culture Transformation, Digital Transformation, Innovation, Talent Management, Business Transformation, Process Management, Organizational Change, Change Management, Digital Marketing, Operational Efficiency, Sales, Organizational Development, Workforce Development, People Development, Sales Strategy, Technology Strategies, Business Strategy, Emerging Technologies, Leadership
Débutant · Cours · 1 à 4 semaines
University of Illinois Urbana-Champaign
Compétences que vous acquerrez: Audit Planning, Internal Auditing, Environmental Social And Corporate Governance (ESG), Auditing, Internal Controls, Auditors Report, Report Writing, Internal Communications, Continuous Improvement Process, Risk Analysis, Risk Control, Governance Risk Management and Compliance, Risk Management Framework, Financial Controls, Enterprise Risk Management (ERM), Risk Management, Stakeholder Management, Benchmarking, Business Ethics, Fraud detection
Intermédiaire · Cours · 1 à 4 semaines

The State University of New York
Compétences que vous acquerrez: Business Strategy, Training and Development, Training Programs, Lifelong Learning, Strategic Decision-Making, Professional Development, Personal Development, Performance Measurement, Needs Assessment, Dashboard, Self-Awareness, Benchmarking, Performance Metric, Willingness To Learn, Program Standards, Job Analysis, Portfolio Management, Gap Analysis, Information Management, Information Systems
Mixte · Cours · 1 à 3 mois