Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: Service Recovery, Customer Service, Customer experience improvement, Service Design, Customer Relationship Building, Experience Design, Brand Loyalty, Service Management, Customer experience strategy (CX), Customer Engagement, Service Level, Relationship Management, Service Improvement, Branding, Marketing Strategies, Strategic Marketing, Quality Management, Quality Improvement, Brand Management, Marketing and Public Relations
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Marketing Psychology, Customer Insights, Data-Driven Marketing, Consumer Behaviour, Customer Analysis, Driving engagement, Brand Loyalty, Customer Engagement, Marketing Strategies, Customer Relationship Management, Customer Relationship Management (CRM) Software, Strategic Marketing, Behavioral Economics, Marketing Analytics, Marketing, Marketing Communications, Sustainable Business, Data-Driven Decision-Making, Growth Strategies, Business Ethics
Mixte · Cours · 1 à 4 semaines
Madecraft
Compétences que vous acquerrez: Google Analytics, Lead Generation, Digital Marketing, Value Propositions, Digital Brand Strategy, Marketing Strategies, Target Audience, Digital Marketing Campaigns, Marketing Automation, Marketing Strategy and Techniques, Marketing Effectiveness, Strategic Marketing, Digital Media Strategy, Marketing Analytics, Web Analytics, Data-Driven Marketing, Search Engine Optimization, Analytics, Search Engine Marketing, Customer Retention
Débutant · Spécialisation · 3 à 6 mois

Fundação Instituto de Administração
Compétences que vous acquerrez: Strategic Leadership, Strategic Marketing, Business Strategy, Stakeholder Analysis, Leadership Studies, Marketing Strategies, Marketing, Leadership, Leadership Development, Organizational Leadership, Business Modeling, Business Leadership, Marketing Strategy and Techniques, Brand Marketing, Strategic Planning, Strategic Thinking, Business Planning, Corporate Strategy, Business Strategies, Organizational Strategy
★ 4.7 (74) · Débutant · Spécialisation · 3 à 6 mois

Automatic Data Processing, Inc. (ADP)
Compétences que vous acquerrez: Interviewing Skills, Recruitment, Compensation Strategy, Compensation and Benefits, Compensation Management, Coordination, Closing (Sales), Recruitment Strategies, Full Cycle Recruitment, Negotiation, Talent Recruitment, Professional Networking, Presentations, Talent Acquisition, Professional Development, Job Evaluation, Oral Expression, Labor Compliance, Employee Onboarding, Decision Making
★ 4.3 (35) · Débutant · Spécialisation · 1 à 3 mois
Duke University
Compétences que vous acquerrez: Financial Statement Analysis, Financial Statements, Return On Investment, Risk Management, Balance Sheet, Accounts Receivable, Accounts Payable and Receivable, Inventory Control, Business Risk Management, Credit Risk, Income Statement, Financial Acumen, Risk Mitigation, Operational Risk, Resource Allocation, Financial Analysis, Cash Flows, Strategic Decision-Making, Operational Efficiency, Stakeholder Communications
★ 4.8 (430) · Débutant · Spécialisation · 3 à 6 mois

Coursera
Compétences que vous acquerrez: Prompt Engineering, Event Marketing, Presentations, Video Editing, Canva (Software), Marketing Materials, Marketing Collateral, Prompt Engineering Tools, Color Theory, Typography, Storytelling, Interactive Design, Marketing Design, Cross-Channel Marketing, Visual Design, Brand Strategy, Social Media, Logo Design, Layout Design, Social Media Content
★ 4.5 (56) · Débutant · Certificat Professionnel · 3 à 6 mois

University of Maryland, College Park
Compétences que vous acquerrez: Présentations commerciales, L'esprit d'entreprise, Clôture (ventes), Financement de l'entreprise, Finances, Présentations, Marchés des capitaux, Diligence raisonnable, Négociation des contrats, Capital-investissement, Évaluation des entreprises, Finances générales, Prêts, Collecte de fonds et crowdsourcing, Investissements, Collecte de fonds
★ 4.6 (498) · Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Node.JS, TypeScript, Restful API, Back-End Web Development, Object-Relational Mapping, Web Development, Secure Coding, Server Side, Software Development Tools, Authentications, OAuth, Web Applications, Web Services, Unit Testing, Data Validation, Full-Stack Web Development, Authorization (Computing), Development Environment, Javascript, E-Commerce
Intermédiaire · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: React Native, Mobile Development, React Redux, Application Deployment, React.js, Application Development, iOS Development, Application Design, Cross Platform Development, UI Components, Code Reusability, E-Commerce, Data Persistence, User Interface (UI), User Interface (UI) Design, Data Storage Technologies, Javascript, Authentications, Data Validation
Avancées · Cours · 1 à 3 mois

PracticalGrowth
Compétences que vous acquerrez: Professional Networking, Content Strategy, Content Development and Management, Brand Awareness, Sales Pipelines, Interviewing Skills, Relationship Management, Content Creation, Professional Development, Trustworthiness, Mentorship, Rapport Building, Self-Awareness, Relationship Building, Web Presence, Brand Strategy, Branding, Presentations, Value Propositions, Public Speaking
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Node.JS, TypeScript, Secure Coding, OAuth, Data Validation, Full-Stack Web Development, Web Applications, Application Security, Authentications, Web Development, Back-End Web Development, Javascript, Data Modeling, Middleware, Data Migration, Application Deployment, API Design, E-Commerce
Intermédiaire · Cours · 1 à 3 mois