Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Creo Incubator
Compétences que vous acquerrez: Competitive Analysis, Sales Strategy, Entrepreneurial Finance, Market Analysis, Product Development, Go To Market Strategy, Market Opportunities, Market Research, New Product Development, Sales Process, Financial Acumen, Sales Management, Accounting, Financial Analysis, Experience Design, User Experience, Target Market, Entrepreneurship, Business Valuation, Fundraising
Intermédiaire · Spécialisation · 1 à 3 mois

Compétences que vous acquerrez: Intégrations AI, Amélioration de l'expérience client, Développement sans code, Déploiement des applications, Candidature au LLM, Agents génératifs d'IA, Service clientèle, WordPress, Gestion du contexte, Technologies du libre-service, Workflows d'IA, IA générative, Efficacité opérationnelle, Gestion du flux de travail, IBM Cloud
★ 4.7 (3,8 k) · Débutant · Cours · 1 à 3 mois

Google Cloud
Compétences que vous acquerrez: Agentic Workflows, Journey Mapping, Google Gemini, AI Product Strategy, AI Workflows, Generative AI Agents, Agentic systems, Gemini, User Flows, Value Engineering, No-Code Development, Prioritization, Strategic Prioritization, Business Priorities, Prototyping, Retail Sales, Retail Store Operations
Débutant · Cours · 1 à 4 semaines

Yonsei University
Compétences que vous acquerrez: Stratégies de croissance, Marketing d'entreprise, Gestion de l'accueil, Marketing de la diversité, Marketing mondial, Gestion du marketing, Service clientèle, L'hospitalité, L'innovation, Relations avec les invités, Gestion de la marque, Marketing, Examen par les pairs, Gestion des relations avec la clientèle, Stratégies promotionnelles, Marketing numérique, Hôtellerie et restauration, L'image de marque, Ventes B2B, Stratégie d'expérience client (CX)
★ 4.7 (2,4 k) · Débutant · Spécialisation · 3 à 6 mois

Google Cloud
Compétences que vous acquerrez: Google Docs, Gmail, Google Sheets, Google Workspace, Presentations, Calendar Management, File Management, Spreadsheet Software, Productivity Software, Email Security, Email Automation, Collaborative Software, Excel Formulas, Data Visualization, Data Validation, Document Management, Setting Appointments, Meeting Facilitation, Sales Presentations, Version Control
★ 4.7 (3,2 k) · Débutant · Spécialisation · 3 à 6 mois

EDUCBA
Compétences que vous acquerrez: Commercial Banking, Retail Banking, Banking Services, Bank Regulations, Commercial Lending, Banking, Project Finance, Customer Service, Cash Management, Client Services, Financial Regulation, General Lending, Financial Inclusion, Loans, Lending and Underwriting, Financial Regulations, Customer Relationship Building, Customer Retention, Working Capital, Customer experience strategy (CX)
★ 5 (27) · Débutant · Spécialisation · 3 à 6 mois

Universidad Austral
Compétences que vous acquerrez: Digital Marketing Tools, Social Media, Social Media Strategy, Social Media Marketing, Google Ads, Digital Marketing, Social Media Management, Social Media Content, Customer Relationship Management, Media Buying, Content Performance Analysis, Digital Marketing Campaigns, Digital Brand Strategy, Digital Analysis, Campaign Management, Marketing Budgets, Digital Media Strategy, Marketing, Paid media, Analytics
★ 4.7 (2,7 k) · Débutant · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Canva (Software), Digital Design, Design Elements And Principles, Product Design, Design Software, Graphic and Visual Design Software, Creative Design, Color Theory, Graphic Design, Intellectual Property, Product Promotion, Digital Marketing Tools, E-Commerce, Direct Selling, Color Matching, Digital Publishing, Digital Content, Digital Assets, Marketing
★ 4.4 (1,4 k) · Avancées · Projet Guidé · Moins de 2 heures
Madecraft
Compétences que vous acquerrez: Professional Networking, Productivity, Time Management, Social Media Strategy, Relationship Building, Social Media, Growth Mindedness, Resilience, Negotiation, LinkedIn, Customer Relationship Management, Social Media Marketing, Positivity, Employee Engagement, Sales Prospecting, Prioritization, Overcoming Obstacles, Empowerment, Professional Development, Personal Development
Débutant · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: LinkedIn, Professional Networking, Content Marketing, Business Marketing, Content Development and Management, Advertising Campaigns, Sales Prospecting, Content Creation, Campaign Planning, Campaign Management, Social Media Campaigns, B2B Sales, Brand Marketing, Performance Measurement, Prospecting and Qualification, Content Performance Analysis, Brand Strategy, Digital Marketing Tools, Brand Awareness, General Networking
Mixte · Cours · 1 à 3 mois

Compétences que vous acquerrez: Service Management, Service Improvement, Quality Improvement, Service Design, IT Service Management, Customer experience improvement, Self Service Technologies, Call Center Experience, Customer Service, IT Management, Customer experience strategy (CX), Intranet, Systems Integration, Operations, Account Management, Virtual Environment
Intermédiaire · Cours · 3 à 6 mois

Compétences que vous acquerrez: Retail Banking, Banking, Banking Services, Customer Service, Client Services, Customer Relationship Building, Financial Regulation, Customer Retention, Customer experience strategy (CX), Payment Systems, Payment Processing, Regulatory Compliance, Risk Management, Business Risk Management, Compliance Management, Compliance Training, Risk Management Framework, Regulatory Requirements, Financial Controls, Automated Clearing House
★ 4.9 (11) · Mixte · Cours · 1 à 4 semaines