Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Alex Genadinik
Compétences que vous acquerrez: Persuasive Communication, Influencing, Sales Presentations, Sales Presentation, Selling Techniques, Communication, Storytelling, Marketing Psychology, Sales Training, Motivational Skills, Leadership, Driving engagement, Communication Strategies, Rapport Building, Emotional Intelligence, Psychology, Decision Making, Case Studies, Target Audience
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Capital Expenditure, Financial Modeling, Financial Analysis, Revenue Forecasting, Business Valuation, Financial Statement Analysis, Fixed Asset, Financial Statements, Financial Reporting, Financial Accounting, Capital Budgeting, Financial Forecasting, Equities, Depreciation, Analysis, Cash Flow Forecasting, Balance Sheet, Risk Modeling, Business Modeling, Forecasting
★ 5 (12) · Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Account Management, AI Personalization, Customer Engagement, Customer Communications Management, Customer experience improvement, Personalized Service, Generative AI, Customer Insights, Customer Analysis, Communication, Predictive Analytics, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Email Automation, HubSpot CRM, Responsible AI, Business Process Automation, Analytics, Automation
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Accounting Software, Financial Reporting, Business Reporting, Accounting and Finance Software, Project Accounting, Bookkeeping, Standard Accounting Practices, Accounting Systems, Accounting, Small Business Accounting, Ledgers (Accounting), Balancing (Ledger/Billing), General Accounting, Software As A Service, Expense Management, Order Management, Billing, Billing & Invoicing, Invoicing, Product Automation
★ 3.8 (8) · Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Full-Stack Web Development, Development Environment, Front-End Web Development, OpenAI API, Web Design and Development, AI Integrations, React.js, UI Components, Software Development Tools, Back-End Web Development, Web Development, Cascading Style Sheets (CSS), Application Programming Interface (API)
Intermédiaire · Cours · 1 à 3 mois

Compétences que vous acquerrez: Big Data, Partage des données, Google Sheets, Données en temps réel, Informatique en nuage, Analyse des données, Logiciel de tableur, Logiciel d'analyse de données, Google Cloud Platform, Importation/exportation de données
Débutant · Projet · Moins de 2 heures

Coursera
Compétences que vous acquerrez: Empathy & Emotional Intelligence, Emotional Intelligence, B2B Sales, Self-Awareness, Sales Training, Personal Development, Professionalism, Relationship Management, Negotiation, Recognizing Others, Non-Verbal Communication, Adaptability
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Variance Analysis, Accounting, Financial Statements, Business Metrics, Financial Statement Analysis, Financial Acumen, Financial Analysis, General Accounting, Standard Accounting Practices, Performance Measurement, Generally Accepted Accounting Principles (GAAP), Financial Data, Cash Flows, Balance Sheet, Spreadsheet Software, Gross Profit, Performance Metric, Key Performance Indicators (KPIs), Excel Formulas, Benchmarking
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Intercompany Accounting, Technical Accounting, Risk Analysis, Revenue Recognition, Corporate Accounting, International Financial Reporting Standards, Consolidation, Financial Reporting, Financial Controls
★ 4.7 (20) · Mixte · Cours · 1 à 4 semaines

Alex Genadinik
Compétences que vous acquerrez: Customer Retention, Sales Strategy, Upselling, General Sales Practices, Customer Acquisition Management, Revenue Management, Customer Relationship Building, Direct Selling, Telecommuting, Growth Strategies, Promotional Strategies, Account Management, Entrepreneurship, Keyword Research, Search Engine Optimization, Subcontracting, Copywriting, Branding, Competitive Analysis
Mixte · Cours · 1 à 3 mois

Compétences que vous acquerrez: Salesforce, Customer Relationship Management, Customer Relationship Management (CRM) Software, AI Enablement, Responsible AI, Salesforce Development, Data Ethics, Customer Analysis, AI literacy, Artificial Intelligence, AI Integrations, Customer Data Management, Automation, Analytics, Generative AI, Predictive Modeling, Natural Language Processing
Intermédiaire · Cours · 1 à 4 semaines

University of Maryland, College Park
Compétences que vous acquerrez: AI Product Strategy, Product Lifecycle Management, Responsible AI, Product Strategy, Governance, Product Management, AI Enablement, Enterprise Modeling, Innovation, Product Planning, Governance Risk Management and Compliance, Product Marketing, Organizational Structure, Business Strategy, Enterprise Risk Management (ERM), Culture Transformation, Customer experience strategy (CX), Value Propositions, Business Metrics, Customer Insights
Débutant · Cours · 1 à 3 mois