Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Compétences que vous acquerrez: Customer Relationship Management, Customer experience strategy (CX), Brand Loyalty, Customer Data Management, Customer Analysis, Customer Engagement, Organizational Strategy, Business Strategy, Competitive Analysis, Business Analysis, Analysis, Auditing, Market Analysis
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management
Intermédiaire · Cours · 1 à 4 semaines

AI Business School
Compétences que vous acquerrez: Intelligence artificielle, Ingénierie de requête, Service personnalisé, Remue-méninges, Analyse marketing, IA générative, Création de contenu, Conception du projet, Mise en œuvre de l'IA, Programmes de formation
Intermédiaire · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Revenue Recognition, Generally Accepted Accounting Principles (GAAP), Technical Accounting, Financial Reporting, Mergers & Acquisitions, Financial Accounting, Tax Management, Consolidation, Equities, Income Tax, Income Statement, Accounting, Financial Statements
Mixte · Cours · 1 à 4 semaines

AI Business School
Compétences que vous acquerrez: Agentic Workflows, Prompt Engineering, AI Workflows, Generative AI Agents, Generative AI, Productivity, AI Personalization, Workflow Management, No-Code Development, Responsible AI, Risk Management, AI Orchestration, Large Language Modeling, AI Enablement, Self Service Technologies, ChatGPT, Training Programs, LLM Application, Artificial Intelligence, Innovation
Débutant · Spécialisation · 1 à 3 mois

Compétences que vous acquerrez: Business Analysis, Analysis, Business Process, Business Requirements, Business Process Modeling, Requirements Analysis, Stakeholder Engagement, Customer Relationship Management, Risk Management, Ethical Standards And Conduct
Avancées · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Time Series Analysis and Forecasting, Financial Forecasting, Statistical Analysis, Machine Learning, Trend Analysis, Financial Data, Financial Modeling, Jupyter, Predictive Modeling, GitHub, Statistical Modeling, NumPy
Intermédiaire · Cours · 1 à 3 mois

University of Maryland, College Park
Compétences que vous acquerrez: AI Product Strategy, Product Lifecycle Management, Responsible AI, Product Strategy, Governance, Product Management, Innovation, Product Roadmaps, Product Marketing, Organizational Structure, Business Strategy, Enterprise Risk Management (ERM), Customer experience strategy (CX), Value Propositions, Business Metrics, Customer Insights, Performance Metric
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Sales Pipelines, Closing (Sales), Sales Process, Prospecting and Qualification, Negotiation, Sales Training, Sales Strategy, Customer Analysis, Sales Enablement, Marketing Analytics, Customer Relationship Management (CRM) Software, Account Management, Customer Success Management, Data-Driven Decision-Making
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Customer Relationship Management, Customer Relationship Management (CRM) Software, Customer Data Management, Customer Analysis, Organizational Strategy, Marketing Automation, Case Studies, Market Analysis, Analysis, Business Strategy, Spatial Data Analysis, Automation, Auditing, Business Metrics
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Microsoft SQL Servers, Relational Databases, Database Architecture and Administration, Data Analysis, Business Analytics
Débutant · Cours · 3 à 6 mois

Knowledge Accelerators
Compétences que vous acquerrez: Data Presentation, Business, Data Entry, Business Analytics, Data Science, Business Intelligence, Financial Analysis, Microsoft 365, Productivity Software, Data Management, Organizational Skills, Marketing Planning, Project Management, Productivity, Customer Data Management, Record Keeping, Event Planning
Débutant · Cours · 1 à 4 semaines