Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Alex Genadinik
Compétences que vous acquerrez: Entrepreneurship, Marketing Automation, Blogs, E-Commerce, Performance marketing, Recruitment, Influencing, Product Promotion, Program Development, Recruitment Strategies, Promotional Strategies, Payment Systems
Mixte · Cours · 1 à 4 semaines

University of California, Santa Barbara
Compétences que vous acquerrez: Balance Sheet, Depreciation, Financial Reporting, Financial Accounting, Financial Statements, Financial Statement Analysis, Technical Accounting, Generally Accepted Accounting Principles (GAAP), General Ledger, Capital Expenditure, Equities, Fixed Asset, Accounts Receivable, Analysis, Estimation, Corporate Finance
Intermédiaire · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Email Marketing, Marketing Analytics, Target Audience, Performance Analysis, Data-Driven Marketing, Return On Investment, Customer Analysis, Marketing Effectiveness, Performance Review, Marketing Strategy and Techniques, Strategic Marketing, Data Integration, Lead Generation, Customer Engagement, Consumer Behaviour, Continuous Improvement Process
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: HubSpot CRM, Dashboard, Customer Relationship Management, Customer Relationship Management (CRM) Software, Marketing Analytics, Data-Driven Marketing, Digital Marketing Tools, Marketing, Customer Data Management, Marketing Management, Business, Business Strategy
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Reconciliation, Financial Data, Financial Reporting, Financial Analysis, Variance Analysis, General Ledger, Financial Acumen, Ledgers (Accounting), Pivot Tables And Charts, Spreadsheet Software, Data Validation, Data Quality, Management Reporting, Data Integrity, Data Warehousing, Gross Profit, Enterprise Resource Planning
Intermédiaire · Cours · 1 à 4 semaines

Kennesaw State University
Compétences que vous acquerrez: Customer Service, Service Recovery, Service Design, Personalized Service, Hospitality Services, Brand Loyalty, Customer experience improvement, Loyalty Programs, Customer Relationship Building, Customer experience strategy (CX), Service Management, Trustworthiness, Service Improvement, Customer Engagement, Customer Advocacy, Operations Management, Operational Excellence, Customer Analysis, Reliability, Patient-centered Care
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Market Share, Financial Statement Analysis, Case Studies, Estimation, Financial Statements, Business Valuation, Financial Analysis, Strategic Planning, Competitive Analysis, Financial Reporting, Financial Modeling, Market Analysis, International Finance, Financial Data, Financial Forecasting, Analysis, Benchmarking, Trend Analysis
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Matplotlib, Plot (Graphics), Data Preprocessing, Box Plots, E-Commerce, Business Analytics, Data-Driven Decision-Making, Descriptive Statistics, Histogram, Data Analysis, Graphing, Statistical Visualization, Data Transformation, Scatter Plots, Exploratory Data Analysis, Software Installation
Mixte · Cours · 1 à 4 semaines
Compétences que vous acquerrez: E-Commerce, Product Assortment, Retail Store Operations, Software As A Service, Web Analytics, Scalability, Open Source Technology, Computing Platforms, Growth Strategies, Digital Analysis, Strategic Decision-Making, Business Software, Inventory Management, Analysis, WordPress, Inventory Control, Inventory Management System, Decision Making, Data-Driven Decision-Making, Content Management Systems
Intermédiaire · Cours · 1 à 4 semaines

Real Madrid Graduate School Universidad Europea
Compétences que vous acquerrez: AI Personalization, Content Performance Analysis, Augmented and Virtual Reality (AR/VR), Media Production, Media and Communications, Digital Media Strategy, Media Strategy, Revenue Management, Content Creation, Web Content, Brand Management, E-Commerce, Social Media Strategy, Social Media, Community Organizing, Innovation, Data-Driven Decision-Making, Video Production, User Centered Design, Game Theory
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Email Automation, Payment Processing, Search Engine Optimization, E-Commerce, Web Analytics and SEO, Credit/Debit Card Processing, Order Management, User Provisioning, Real Time Data, Merchandising, User Feedback, Transaction Processing, Promotional Strategies
Avancées · Cours · 1 à 3 mois

Compétences que vous acquerrez: Risk Management Framework, Governance Risk Management and Compliance, Risk Modeling, Financial Systems, Responsible AI, Safety Culture, Financial Regulations, Ethical Standards And Conduct, FinTech, Artificial Intelligence, Benchmarking, Organizational Structure
Intermédiaire · Cours · 1 à 3 mois