Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Macquarie University
Compétences que vous acquerrez: Value Propositions, Market Research, Entrepreneurship, User Research, Market Analysis, Customer Insights, Customer Analysis, Sales Presentations, Competitive Analysis, Ideation, Design Thinking, Data-Driven Decision-Making, New Business Development, Market Opportunities, Business Research, Fundraising and Crowdsourcing, Oral Expression, Product Development, Entrepreneurial Finance, Presentations
Débutant · Cours · 1 à 3 mois

Coursera
Compétences que vous acquerrez: Content Marketing, Content Strategy, Content Management, Marketing Strategies, Gap Analysis, Strategic Marketing, Content Development and Management, Journey Mapping, Driving engagement, Marketing Materials, Content Creation, Sales Process
Débutant · Cours · 1 à 4 semaines

Alex Genadinik
Compétences que vous acquerrez: Customer experience improvement, Customer Service, Customer Retention, Customer experience strategy (CX), Client Services, Customer Complaint Resolution, Customer Relationship Building, Customer Engagement, Brand Loyalty, Experience Design, Process Analysis, Process Improvement, Continuous Improvement Process
Mixte · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Business Modeling, Customer Relationship Building, Customer Relationship Management, Entrepreneurship, Business Planning, Telecommuting, Financial Modeling, Business Strategy, Collaborative Software
Débutant · Projet Guidé · Moins de 2 heures

Real Madrid Graduate School Universidad Europea
Compétences que vous acquerrez: Global Marketing, Customer Engagement, Cultural Sensitivity, Revenue Management, Augmented and Virtual Reality (AR/VR), Brand Management, Marketing Strategy and Techniques, Customer experience improvement, Personalized Service, Business Modeling, Content Strategy, Customer Relationship Management, Innovation, Business Management, Price Negotiation, Digital Transformation, Data-Driven Decision-Making, Metadata Management, Artificial Intelligence, User Experience Design
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Event Marketing, Target Audience, Adobe Express, Marketing Materials, Promotional Materials, Goal Setting, Events and Conferences, Promotions and Campaigns, Campaign Planning, Promotional Strategies, Marketing Collateral, Community Outreach, Content Creation, Event Planning, Copywriting, Visual Design, Marketing Channel, Graphic Design, Branding, Strategic Partnership
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Canva (Software), Marketing Design, Graphic Design, Color Theory, Graphic and Visual Design Software, Graphic and Visual Design, Creative Design, Visual Design, Marketing Collateral, Content Creation, Marketing, Business Communication, Entrepreneurship
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Oral Expression, Driving engagement, Sales Presentations, Business Communication, Data Visualization
Débutant · Cours · 1 à 3 mois

Compétences que vous acquerrez: Presentations, Professional Development, Emotional Intelligence, Sales Presentations, Public Speaking, Personal Development, Productivity, Relationship Management, Professional Networking, Business Communication, Branding, Planning, Web Presence, Problem Solving, Project Management, Contract Management
Intermédiaire · Cours · 1 à 3 mois

Universitat Politècnica de València
Compétences que vous acquerrez: Social Media Management, Security Software, Information Privacy, Cyber Attacks, Cybersecurity, Information Technology, Malware Protection, Content Creation, Digital Advertising, Online Advertising, Social Media Content, Social Media, Digital Marketing, Personally Identifiable Information, Security Awareness, Digital Content, Email Security, Social Media Marketing, E-Commerce, Web Presence
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Presentations, Sales Presentation, User Accounts, Account Management, Productivity Software, Data Visualization, Business Communication, Data Storytelling, Content Creation, Entrepreneurship, Marketing Communications
Débutant · Projet Guidé · Moins de 2 heures

Compétences que vous acquerrez: Model Optimization, Model Deployment, Model Training, AI Security, Benchmarking, Numerical Analysis, Process Optimization, Cloud Deployment, Keras (Neural Network Library), Network Model, Project Performance
Intermédiaire · Cours · 1 à 4 semaines