Les cours en vente peuvent vous aider à apprendre comment communiquer avec les clients, identifier leurs besoins et présenter des solutions. Vous pouvez développer des compétences en négociation, argumentation, relation client et gestion d'opportunités. De nombreux cours utilisent des exemples pratiques.

Fundação Instituto de Administração
Compétences que vous acquerrez: Customer Success Management, Software As A Service, Customer Retention, Business Modeling, Customer experience strategy (CX), Customer Relationship Management, Customer Engagement, Business Transformation, Customer experience improvement, Business Strategies, Technology Strategies, Revenue Management, Service Level Agreement, Cloud Services, Platform As A Service (PaaS), Cloud Computing, Technology Solutions, Infrastructure As A Service (IaaS)
Débutant · Cours · 1 à 4 semaines

The Chinese University of Hong Kong
Compétences que vous acquerrez: Strategic Thinking, Business Strategy, Strategic Partnership, Strategic Decision-Making, Corporate Strategy, Competitive Analysis, Global Marketing, Market Intelligence, Market Opportunities, Target Market, Economic Development, Market Dynamics, Mergers & Acquisitions, E-Commerce, Cultural Sensitivity
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Traitement du langage naturel, Évaluation du modèle, Candidature au LLM, IA générative, LangChain, Analyse comparative, Emboîtements, Modélisation des grandes langues
Débutant · Cours · 1 à 4 semaines

Compétences que vous acquerrez: Benchmarking, Search Engine Optimization, Content Performance Analysis, Marketing Analytics, Content Optimization, Key Performance Indicators (KPIs), Social Media Analytics, Performance Analysis, Web Analytics and SEO, Performance Metric, Performance Measurement, Content Strategy, Performance Improvement, Driving engagement, Customer Retention
Débutant · Cours · 1 à 4 semaines

Simplilearn
Compétences que vous acquerrez: HubSpot CRM, Customer Relationship Management, Online Advertising, Keyword Research, Promotional Strategies, Social Media Marketing, Advertising Campaigns, Marketing Strategies, Driving engagement, Customer Acquisition Management, Product Promotion, Search Engine Optimization, Performance Metric, Customer Engagement, Content Optimization, Business Metrics
Débutant · Cours · 1 à 4 semaines

Duke University
Compétences que vous acquerrez: Due Diligence, Strategic Partnership, Negotiation, Social Impact, Environmental Social And Corporate Governance (ESG), Value Propositions, Fundraising, Sales Presentations, Entrepreneurship, Storytelling, Investments, Entrepreneurial Finance, Investment Management, Capital Markets, Financial Market, Finance, International Finance, Financial Management, Business Strategy, Business Management
Débutant · Cours · 1 à 4 semaines

Coursera
Compétences que vous acquerrez: Canva (Software), Workflow Management, Marketing Design, Marketing Materials, Marketing Collateral, Creative Design, Design, Digital Design, Graphic Design, Design Elements And Principles
Intermédiaire · Projet Guidé · Moins de 2 heures

LearnKartS
Compétences que vous acquerrez: ChatGPT, Podcasting, AI Product Strategy, Content Creation, Coaching, Web Presence, Course Development, AI Enablement, Ideation, Entrepreneurship, Digital Assets, Artificial Intelligence, WordPress, Marketing Strategies, E-Commerce, Web Development, Digital Transformation, Digital Marketing, Writing, Business Acumen
Débutant · Cours · 1 à 4 semaines

Amazon Web Services
Compétences que vous acquerrez: Amazon Web Services, Call Center Experience, Customer experience improvement, Customer Service, Customer Communications Management, Inbound Calls, Cloud Management, Scalability, Telephone Skills, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Cost Control, Operational Efficiency, System Implementation
Mixte · Cours · 1 à 4 semaines

Real Madrid Graduate School Universidad Europea
Compétences que vous acquerrez: Loyalty Programs, Marketing Analytics, Branding, Customer Engagement, Brand Management, Marketing, Marketing Strategy and Techniques, Digital Transformation, Social Media Strategy, Content Strategy, Strategic Partnership, Customer experience improvement, Customer Relationship Management, Personalized Service, Data Analysis, Technology Strategies, Innovation, Cross Platform Development, Artificial Intelligence, Ethical Standards And Conduct
Débutant · Cours · 1 à 4 semaines

LearnKartS
Compétences que vous acquerrez: Web Analytics and SEO, Content Management Systems, Web Design, Web Analytics, Supplier Management, Web Design and Development, E-Commerce, WordPress, Search Engine Optimization, No-Code Development, Blogs, Retail Management, Order Management, Order Fulfillment, Web Content, Promotional Strategies, Web Development, Content Management, Web Frameworks, Web Development Tools
Débutant · Spécialisation · 3 à 6 mois

Compétences que vous acquerrez: Brochures, Canva (Software), Logo Design, Marketing Collateral, Marketing Materials, Marketing Design, Promotional Materials, Graphic and Visual Design Software, Graphic Design, Organizational Skills, Marketing, Creative Design, Design Elements And Principles, Branding
Intermédiaire · Projet Guidé · Moins de 2 heures