Design and deploy resilient Cisco collaboration systems using advanced redundancy and clustering models

Configure, optimize, and secure network services and endpoints for seamless unified communications

Implement and manage dial plans, call routing, and granular call control for cost-effective operations

Configure, manage, and optimize media resources—like conferencing devices, codecs, and Music on Hold—for reliable enterprise communications.

Integrate Cisco Meeting Server with Unified Communications Manager using secure SIP trunks and advanced conferencing methods

Deploy and secure Cisco IM & Presence, set up scalable clusters, and enable advanced messaging, voicemail, and compliance features

Deploy and manage Cisco Expressway—C/E for secure, scalable remote and mobile collaboration—no traditional VPN required

Configure Expressway Zones, implement call routing and certificate-based security, and address toll-fraud prevention

Integrate Cisco Unified Border Element for secure VoIP, manage IP trunks, and connect with Webex and Microsoft Teams

Explore Webex platform essentials: manage meetings, calling, and messaging for secure team collaboration

Administer users, devices, and workspaces via Webex Control Hub, including directory sync and integrations

Configure advanced Webex Calling features, analyze usage data, and troubleshoot for optimal performance

Configure and manage Webex Voicemail, Edge Audio, and Video Mesh for seamless hybrid collaboration

Implement hybrid services like Hybrid Calendar, Message, Security, and Serviceability to unify user experiences

Apply best practices and step-by-step guidance for integrating and optimizing Cisco hybrid infrastructures