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Effective Management: Essential Manager Skills

kurs ist nicht verfügbar in Deutsch (Deutschland)

Wir übersetzen es in weitere Sprachen.

Effective Management: Essential Manager Skills

Dozent: Wiley Skills Network

Bei enthalten

Mehr erfahren

16 Module

Verschaffen Sie sich einen Einblick in ein Thema und lernen Sie die Grundlagen.

Stufe Anfänger

Empfohlene Erfahrung

1 Woche zu vervollständigen

unter 10 Stunden pro Woche

Flexibler Zeitplan

In Ihrem eigenen Lerntempo lernen

16 Module

Verschaffen Sie sich einen Einblick in ein Thema und lernen Sie die Grundlagen.

Stufe Anfänger

Empfohlene Erfahrung

1 Woche zu vervollständigen

unter 10 Stunden pro Woche

Flexibler Zeitplan

In Ihrem eigenen Lerntempo lernen

Was Sie lernen werden

Build trust through consistent, structured one-on-ones
Deliver feedback using a clear, four-step model that drives change
Coach team members to improve performance and develop skills

Kompetenzen, die Sie erwerben

Kategorie: Team Management
Kategorie: Leadership
Kategorie: Coaching
Kategorie: Trustworthiness
Kategorie: Team Performance Management
Kategorie: Office Management
Kategorie: Virtual Teams
Kategorie: Delegation Skills
Kategorie: Behavior Management
Kategorie: Constructive Feedback
Kategorie: Behavioral Management
Kategorie: Team Leadership
Kategorie: Performance Management
Kategorie: Management Training And Development
Kategorie: Performance Measurement
Kategorie: Leadership and Management
Kategorie: Employee Coaching
Kategorie: People Management
Kategorie: Leadership Development
Kategorie: Telecommuting

Wichtige Details

Zertifikat zur Vorlage

Zu Ihrem LinkedIn-Profil hinzufügen

Kürzlich aktualisiert!

März 2026

Bewertungen

16 Aufgaben

Unterrichtet in Englisch

91%

of learners achieved a positive career outcome

Erfahren Sie, wie Mitarbeiter führender Unternehmen gefragte Kompetenzen erwerben.

Weitere Informationen zu Coursera für Unternehmen

Logos von Petrobras, TATA, Danone, Capgemini, P&G und L'Oreal

In diesem Kurs gibt es 16 Module

Based on the best-selling book, The Effective Manager, by Mark Horstman, Kate Braun, and Sarah Sentes. Effective management is at the heart of every successful organization. This course equips professionals with practical, behavior-based techniques to build trust, enhance communication, and lead teams effectively in today’s hybrid and remote work environments.

Learners will discover actionable methods for delivering impactful feedback, coaching for growth, and mastering the art of delegation. Each module emphasizes applying these skills directly to real workplace scenarios, ensuring that participants not only understand the principles but can use them to achieve measurable results. What sets this course apart is its focus on practical execution—combining proven management frameworks with real-world examples and exercises. The result is a repeatable system that helps managers strengthen their leadership capabilities and drive consistent team performance. This course is ideal for both new and experienced managers looking to enhance their leadership effectiveness, improve team dynamics, and build long-term managerial confidence. No prior familiarity with Manager Tools concepts is required. From The Effective Manager Copyright © 2023 by Manager Tools Publishing. All rights reserved. Published by John Wiley & Sons, Inc., Hoboken, New Jersey. Published simultaneously in Canada. Used by arrangement with John Wiley & Sons, Inc.

Moduldetails

In this section, we define an effective manager by measurable results, emphasizing the need for quantified key results and applying the 'Mission First, People Always' principle to guide decision-making and ensure organizational success.

Das ist alles enthalten

2 Videos1 Lektüre1 Aufgabe

In this section, we cover the four evidence-based management behaviors that drive results and retention across all organizational contexts.

Das ist alles enthalten

1 Video6 Lektüren1 Aufgabe

1 VideoInsgesamt 1 Minute

The Four Critical Behaviors - Overview Video1 Minute

6 LektürenInsgesamt 70 Minuten

Introduction10 Minuten
1. The Most Effective Behavior Managers Can Engage in Is Getting to Know Their People20 Minuten
Trust10 Minuten
The Third Important Behavior Is Asking for More Performance10 Minuten
The Fourth Critical Behavior Is Pushing Work Down10 Minuten
How Does This Change in a Remote or Hybrid Environment?10 Minuten

1 AufgabeInsgesamt 10 Minuten

The Four Critical Behaviors in Effective Management10 Minuten

In this section, we explore the importance of designing management practices that are both teachable and sustainable, ensuring team scalability, organizational resilience, and consistent performance across roles and environments.

Das ist alles enthalten

1 Video1 Lektüre1 Aufgabe

In this section, we learn how weekly 30-minute One-on-Ones build trust, reduce interruptions, and save time by enabling proactive leadership and stronger team connections.

Das ist alles enthalten

1 Video7 Lektüren1 Aufgabe

1 VideoInsgesamt 1 Minute

Get to Know Your People: One-on-Ones - Overview Video1 Minute

7 LektürenInsgesamt 80 Minuten

Introduction10 Minuten
Weekly10 Minuten
30 Minutes20 Minuten
The Manager Takes Notes10 Minuten
Pushback on Note Taking10 Minuten
Can I Do O3s Over the Phone?10 Minuten
I'm Too Busy10 Minuten

1 AufgabeInsgesamt 10 Minuten

Mastering the Art of Meaningful One-on-One Meetings10 Minuten

In this section, we explore how to conduct effective One-on-Ones for remote and hybrid teams, emphasizing structured check-ins to build trust, close communication gaps, and sustain performance through intentional, consistent engagement.

Das ist alles enthalten

1 Video1 Lektüre1 Aufgabe

In this section, we’ll learn how to start running One-on-Ones the Manager Tools way.

Das ist alles enthalten

1 Lektüre1 Aufgabe

In this section, we introduce the Manager Tools Feedback Model to deliver clear, respectful performance feedback. By describing objective behavior, analyzing impact, and guiding future actions, managers gain a repeatable method for effective, development-focused communication.

Das ist alles enthalten

1 Video10 Lektüren1 Aufgabe

1 VideoInsgesamt 1 Minute

Talk About Performance Feedback - Overview Video1 Minute

10 LektürenInsgesamt 130 Minuten

Introduction20 Minuten
Ask10 Minuten
Describe Behavior10 Minuten
The Words You Say20 Minuten
Discussions About Intent Are Worthless10 Minuten
Asking for Reasons Reinforces the Wrong Things10 Minuten
How Long Is Too Long to Wait?10 Minuten
How Does Feedback Sound?10 Minuten
Maybe Delay or Defer10 Minuten
It's Too Positive and Systemic Feedback20 Minuten

1 AufgabeInsgesamt 10 Minuten

Mastering Constructive Feedback in the Workplace10 Minuten

In this section, we explore delivering effective verbal feedback to remote direct reports through consistent O3s, emphasizing trust, clarity, and the distinction between feedback and praise to maintain productivity and alignment.

Das ist alles enthalten

1 Video2 Lektüren1 Aufgabe

In this section, we learn that effective feedback delivery requires trust built through 12 weeks of consistent Manager Tools One on Ones (MTO3s) before introducing the Manager Tools Feedback Model, ensuring readiness and reducing resistance.

Das ist alles enthalten

1 Video2 Lektüren1 Aufgabe

In this section, we explore the DBQ coaching model, a structured, weekly process enabling managers to drive sustained performance improvement through measurable goals, collaborative resource planning, and actionable plans with just 5-10 minutes of effort per team member.

Das ist alles enthalten

1 Video2 Lektüren1 Aufgabe

In This Section, we will learn how coaching differs when working with remote directs.

Das ist alles enthalten

1 Lektüre1 Aufgabe

In this section we will explore how to get started with rolling out your coaching.

Das ist alles enthalten

1 Lektüre1 Aufgabe

In this section, we explore how effective delegation scales team productivity by shifting focus from technical tasks to empowering people. Using the Manager Tools Delegation Model, managers learn to assign work strategically, build team capability, and drive sustainable growth through empowered execution.