Manage Confluence Users is an intermediate-to-advanced course for IT managers and administrators responsible for secure, compliant, and cost-effective collaboration environments. Learners are expected to be familiar with Confluence and basic administrative concepts. As Confluence becomes central to documentation and planning, managing user access and licenses correctly is essential to reducing risk and controlling costs.

In this course, learners focus on two core aspects of Confluence administration. They configure user and group permissions to meet project needs while protecting sensitive content using scalable access strategies. They also audit user activity, review logs, identify inactive accounts, and take action to maintain compliance and recover unused licenses. Through videos, readings, hands-on activities, Coach-guided reflection, and a graded task, learners practice real administrative workflows such as user onboarding, permission management, activity auditing, and license optimization. By the end of the course, learners are prepared to manage Confluence users confidently and make data-driven decisions that improve security and operational efficiency.