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Professional Skills: Communicating to Build Relationships

kurs ist nicht verfügbar in Deutsch (Deutschland)

Wir übersetzen es in weitere Sprachen.

Professional Skills: Communicating to Build Relationships

Dieser Kurs ist Teil mehrerer Programme.

Dozent: Tyler Galarneau

Bei enthalten

Mehr erfahren

4 Module

Verschaffen Sie sich einen Einblick in ein Thema und lernen Sie die Grundlagen.

Stufe Anfänger

Empfohlene Erfahrung

3 Stunden zu vervollständigen

Flexibler Zeitplan

In Ihrem eigenen Lerntempo lernen

4 Module

Verschaffen Sie sich einen Einblick in ein Thema und lernen Sie die Grundlagen.

Stufe Anfänger

Empfohlene Erfahrung

3 Stunden zu vervollständigen

Flexibler Zeitplan

In Ihrem eigenen Lerntempo lernen

Was Sie lernen werden

Assess and balance workplace tasks and relationships effectively
Communicate challenges and struggles constructively
Practice compassionate communication through the 'double hey' technique

Kompetenzen, die Sie erwerben

Kategorie: Empathy
Kategorie: Professionalism
Kategorie: Trustworthiness
Kategorie: Interpersonal Communications
Kategorie: Rapport Building
Kategorie: Workplace inclusivity
Kategorie: Professional Development
Kategorie: Team Collaboration
Kategorie: Communication Strategies
Kategorie: Emotional Intelligence
Kategorie: Employee Coaching
Kategorie: Leadership Development
Kategorie: Team Building
Kategorie: Business Communication
Kategorie: Relationship Building
Kategorie: Prioritization

Wichtige Details

Zertifikat zur Vorlage

Zu Ihrem LinkedIn-Profil hinzufügen

Kürzlich aktualisiert!

März 2026

Bewertungen

3 Aufgaben

Unterrichtet in Englisch

91%

of learners achieved a positive career outcome

Erfahren Sie, wie Mitarbeiter führender Unternehmen gefragte Kompetenzen erwerben.

Weitere Informationen zu Coursera für Unternehmen

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Erweitern Sie Ihre Fachkenntnisse

Dieser Kurs ist als Teil verfügbar

Wenn Sie sich für diesen Kurs anmelden, müssen Sie auch ein bestimmtes Programm auswählen.

Lernen Sie neue Konzepte von Branchenexperten
Gewinnen Sie ein Grundverständnis bestimmter Themen oder Tools
Erwerben Sie berufsrelevante Kompetenzen durch praktische Projekte
Erwerben Sie ein Berufszertifikat zur Vorlage

In diesem Kurs gibt es 4 Module

Strengthen workplace culture through meaningful connection. This self-paced course equips leaders and professionals with communication strategies that foster trust, compassion, and effective collaboration.

In today’s workplace, leaders must do more than manage tasks — they must build genuine connections. Building Relationships with Communication, led by Dr. Elissa Adame of ASU’s Hugh Downs School of Human Communication, helps professionals balance task effectiveness with relational appropriateness. Through interactive lessons, reflection exercises, and real-world scenarios, you’ll learn how to improve team morale, deepen trust, and promote openness — ultimately driving better performance through stronger relationships.

Moduldetails

This module will guide you through understanding and evaluating your current balance between workplace tasks and relationships. You will explore the causes and resources related to maintaining this balance, learn how to prioritize effectively, and reflect on your leadership approach. By the end of this module, you will have a clearer picture of your current state and actionable insights to improve your work-life integration and professional interactions.

Das ist alles enthalten

1 Aufgabe7 Plug-ins

1 AufgabeInsgesamt 10 Minuten

Quiz: Assessing your balance10 Minuten

7 Plug-insInsgesamt 45 Minuten

Assessing your balance: Causes and resources5 Minuten
Assessing your balance: Balancing workplace tasks and relationships4 Minuten
Practice the solution: Balancing leadership priorities10 Minuten
Job aid: Balancing workplace tasks and relationships3 Minuten
Reflect on the solution: Balancing workplace tasks and relationships10 Minuten
Effective and balanced leadership starts with communication: Key takeaways3 Minuten
Apply the solution: Assessing your balance10 Minuten

In this module, you will learn the importance of openly communicating your challenges and struggles in the workplace. We will explore how changing expectations around sharing can foster a more supportive environment. You will gain practical strategies for sharing your struggles constructively, understand how this can encourage others, and reflect on the positive impact of vulnerability in building stronger professional relationships.

Das ist alles enthalten

1 Aufgabe7 Plug-ins

1 AufgabeInsgesamt 10 Minuten

Quiz: Sharing your struggle10 Minuten

7 Plug-insInsgesamt 45 Minuten

Sharing your struggle: Causes and resources5 Minuten
Sharing your struggle: Changing expectations on sharing4 Minuten
Practice the solution: Changing expectations on sharing10 Minuten
Job aid: Changing expectations on sharing3 Minuten
Reflect on the solution: Sharing your struggle10 Minuten
Sharing your struggles encourages others to do the same: Key takeaways3 Minuten
Apply the solution: Sharing your struggle10 Minuten

This module introduces the 'double hey' technique as a powerful tool for practicing compassion in your professional interactions. You will learn the origins and resources related to this approach, understand how to integrate compassion into your communication, and engage in practical exercises to hone your skills. By mastering the 'double hey,' you will be able to build deeper connections and foster a more empathetic and understanding work environment.

Das ist alles enthalten

1 Aufgabe7 Plug-ins

1 AufgabeInsgesamt 10 Minuten

Quiz: Implementing the double hey10 Minuten

7 Plug-insInsgesamt 45 Minuten

Implementing the double hey: Causes and resources5 Minuten
Implementing the double hey: Practicing compassion through the double hey4 Minuten
Practice the solution: Practicing compassion through the double hey10 Minuten
Job aid: Practicing compassion through the double hey3 Minuten
Reflect on the solution: Implementing the double hey10 Minuten
Compassion takes time and practice to perfect: Key takeaways3 Minuten
Apply the solution: Implementing the double hey10 Minuten

This final module provides an opportunity to complete a course survey to provide valuable feedback and officially mark your completion of the program. This module ensures you have a clear sense of accomplishment and an opportunity to contribute to the continuous improvement of the course content.