Customer Data Management

客户数据管理是一种收集、存储、管理和使用客户信息的战略方法,用于改善业务运营、做出数据驱动的决策以及提升客户服务。Coursera 的客户数据管理目录向您传授有效处理客户数据的所有必要技能和技巧。您将学习各种数据收集方法、数据存储解决方案、分析工具以及确保数据合规的 Privacy 法规。此外,您还将学习如何利用客户数据预测趋势、个性化营销工作和改善客户体验。这项技能对于市场营销经理、数据分析师、客户服务经理以及任何处理客户信息的人来说都是不可或缺的。
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“customer data management” 的结果

  • 状态:免费试用

    您将获得的技能: Microsoft Copilot, Sales Strategy, Customer Analysis, Sales Pipelines, Data Cleansing, Sales Management, Sales, Customer Relationship Management (CRM) Software, Customer Insights, Data Quality, Customer Data Management, AI Personalization, Analytics, Personalized Service, Data Management, Predictive Analytics, Data-Driven Decision-Making, Data Integration

  • 状态:免费试用

    Coursera Instructor Network

    您将获得的技能: Customer Insights, AI Personalization, Customer experience strategy (CX), Generative AI, User Feedback, Customer Data Management, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Strategic Thinking, Predictive Analytics, Data Analysis

  • 状态:免费试用

    您将获得的技能: 数据分析, 客户体验战略(CX), 营销策略, 营销分析, 客户洞察, 社交媒体营销, 大数据, 用户关系管理, 消费者行为, 预测分析, 营销效果, 整合营销传播, 客户数据管理, 数字化营销

  • 状态:新
    状态:免费试用

    您将获得的技能: Data Validation, Object Oriented Programming (OOP), Customer Data Management, Business Logic, Financial Data, User Interface (UI), Program Development, Real Time Data, Command-Line Interface, Scripting, Application Development, Python Programming

  • 状态:预览

    您将获得的技能: 微软团队, 销售流程, 客户参与, 资源分配, 营销, 客户洞察, 营销自动化, Power BI, 制定计划, 客户关系管理 (CRM) 软件, 销售管理, 客户数据管理, 微软 365, 潜在客户开发, 服务管理, 销售业务, 客户服务

  • 状态:新
    状态:免费试用

    您将获得的技能: Data Transformation, Customer Analysis, Data Analysis, Customer Data Management, MongoDB, Data Processing, Data Validation, Financial Data, Data Import/Export, Data Pipelines, Data Integration, Development Environment

是什么让您今天来到 Coursera?

  • 您将获得的技能: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management

  • 状态:免费试用

    您将获得的技能: Microsoft Copilot, Forecasting, Sales Strategy, Sales Presentation, Customer Analysis, Sales Pipelines, Sales Enablement, Data Cleansing, Sales Management, Time Series Analysis and Forecasting, Responsible AI, Sales, Customer Relationship Management (CRM) Software, Taking Meeting Minutes, Microsoft Teams, Email Automation, Customer Insights, Data Quality, Meeting Facilitation, Customer Data Management

  • 状态:免费试用

    University of Maryland, College Park

    您将获得的技能: Pay Per Click Advertising, Marketing Analytics, Web Analytics, Search Engine Optimization, Analytics, Search Engine Marketing, Keyword Research, Digital Marketing, Data-Driven Decision-Making, A/B Testing, Marketing Effectiveness, Online Advertising, Data Analysis, Contextual Advertising, Big Data, Customer Analysis, Key Performance Indicators (KPIs), Customer Data Management, Predictive Analytics, Machine Learning

  • 您将获得的技能: Google Gemini, Marketing Analytics, Generative AI, Customer Analysis, Customer Insights, Big Data, Marketing Strategies, Customer Data Management, Forecasting, Predictive Analytics, Data Analysis, Artificial Intelligence and Machine Learning (AI/ML)

  • 您将获得的技能: Google Gemini, Marketing Analytics, Analytics, Customer Analysis, Generative AI, Data Analysis, Customer Insights, Google Cloud Platform, Customer Data Management, Marketing Strategies, Predictive Modeling, Forecasting, SQL

  • 状态:新
    状态:预览

    Dubai College of Tourism

    您将获得的技能: Travel Arrangements, Client Services, Booking (Sales), Proposal Development, Customer Service, Customer Data Management, Hospitality, Expense Management, Cost Estimation, Workflow Management, Document Management

是什么让您今天来到 Coursera?

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