客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

University of Maryland, College Park
您将获得的技能: 市场调查, 商业策略, 创新, 价值主张, 市场机遇, 产品规划, 客户洞察, 业务建模, 商业化, 设计思维, 创业, 产品开发, 产品测试, 团队激励, 团队管理, 用户研究, 技术战略, 团队建设, 新产品开发, 产品战略
混合 · 课程 · 1-3 个月
Michigan State University
您将获得的技能: 创造力, 叙事, 同行评审, 图像质量, 内容创作, 照片编辑, 写作, 创意设计, 摄影
中级 · 课程 · 1-3 个月

University of Colorado System
您将获得的技能: SQL, Data Governance, 大数据, 数据库管理系统, 数据整合, 数据仓库, 商业智能, 关系数据库, 数据架构, Oracle 数据库, PostgreSQL, 数据管理, 数据挖掘, 分析
混合 · 课程 · 1-3 个月

您将获得的技能: Pandas (Python Package), NumPy, Data Manipulation, Data Preprocessing, Package and Software Management, Data Analysis, Data Transformation, Data Integration, JSON, Object Oriented Programming (OOP), Data Wrangling, Data Science, Python Programming, Computer Programming, Programming Principles, Data Import/Export, Software Design, Data Validation, Computational Logic, Data Structures
初级 · 专项课程 · 3-6 个月

École Polytechnique Fédérale de Lausanne
您将获得的技能: Property and Real Estate, Real Estate, Market Dynamics, Commercial Real Estate, Real Estate Transactions, Business Valuation, Financial Analysis, Return On Investment, Economics, Capital Budgeting, Investments, Price Negotiation, Market Analysis, Finance, Consumer Behaviour, Competitive Analysis, Depreciation
中级 · 课程 · 1-3 个月

University of California San Diego
您将获得的技能: SQL, 数据库系统, Pandas(Python 软件包), Apache Hadoop, 大数据, 数据整合, 数据管道, 数据处理, Splunk, NoSQL, PostgreSQL, 数据管理, MongoDB, 分析, Apache Spark
初级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: No-Code Development, Email Automation, Business Process Automation, Application Deployment, Automation, Business Process, Workflow Management, Google Workspace, Application Design, Application Development, Application Performance Management, User Interface and User Experience (UI/UX) Design, Data Integration, Authorization (Computing), Authentications, Cloud Applications, Google Sheets, Application Lifecycle Management, User Interface (UI), Data Management
初级 · 专项课程 · 3-6 个月

您将获得的技能: HubSpot CRM, Revenue Forecasting, Customer Relationship Management, Sales Development, Sales Management, Sales Pipelines, Sales Process, Customer Acquisition Management, Customer Communications Management, Lead Generation
初级 · 指导项目 · 不超过 2 小时

IE Business School
您将获得的技能: Marketing Channel, Retail Management, Retail Store Operations, Supply Chain, Merchandising, Product Assortment, Supply Chain Planning, Promotional Strategies, Cross-Channel Marketing, Strategic Decision-Making, Business Strategy, Customer Relationship Management, E-Commerce, Growth Strategies, Market Dynamics
初级 · 课程 · 1-4 周

University of Michigan
您将获得的技能: 多样性、平等和包容倡议, 个人发展, 人员管理, 多元化计划, 自我意识, 工作场所的包容性, 增强能力, 管理团队, 成长意识, 多样性与包容性, 团队领导, 多元化培训, 组织领导力, 组织变革, 人力资源政策, 团队管理, 多样性意识, 开放的心态, 领导力研究, 社会正义
攻读学位
初级 · 课程 · 1-4 周

您将获得的技能: Dashboard, Data Storytelling, Tableau Software, Peer Review, Data Visualization Software, Presentations, Data Visualization, Interactive Data Visualization, Data Cleansing, Business Intelligence, Real Time Data, Data Manipulation, Transact-SQL, Data Quality, Data Transformation, Data Preprocessing, Data Validation, Data Sharing, Data Integration, Data Analysis
高级设置 · 专项课程 · 1-3 个月

Kennesaw State University
您将获得的技能: Sales Prospecting, Prospecting and Qualification, Cold Calling, Customer Relationship Building, Sales Process, Needs Assessment, Sales Pipelines, Sales Strategy, Verbal Communication Skills, Lead Generation, Communication, Relationship Management, Customer Engagement, Value Propositions
初级 · 课程 · 1-4 周