技术支持课程可以帮助您学习故障排除技术、客户服务技能和网络配置。您可以掌握诊断硬件和软件问题、管理用户账户和实施安全协议方面的专业知识。许多课程都会介绍一些工具,如票务系统、远程桌面应用程序和监控软件,这些都有助于有效地解决技术问题,确保在各种环境中顺利运行。

您将获得的技能: Hardware Troubleshooting, Computer Security Awareness Training, Information Systems Security, Malware Protection, Data Security, Technical Support and Services, Encryption, Security Awareness, Authentications, Patch Management, Technical Support, Firewall, Data Integrity
初级 · 课程 · 1-4 周

您将获得的技能: Linux Administration, Linux, Linux Commands, Bash (Scripting Language), Linux Servers, Operating System Administration, Shell Script, Unix Shell, OS Process Management, Network Administration, System Configuration, Command-Line Interface, System Monitoring, Operating Systems, Performance Tuning
中级 · 课程 · 1-4 周

您将获得的技能: File Management, Linux Administration, OS Process Management, Linux, Linux Servers, Data Security, Linux Commands, Continuous Monitoring, Information Systems Security, Data Storage Technologies, Network Security, Vulnerability Scanning, Data Storage, Intrusion Detection and Prevention, Encryption, Network Analysis
中级 · 课程 · 1-4 周

Pearson
您将获得的技能: Linux Servers, User Accounts, Linux Administration, Lightweight Directory Access Protocols, Group Policy, Server Administration, Performance Tuning, Systems Administration, System Configuration, Identity and Access Management, Open Source Technology, Authentications
中级 · 课程 · 1-4 周

University of Colorado Boulder
您将获得的技能: Disabilities, Workplace inclusivity, Emergency Response, Professionalism, Risk Management, De-escalation Techniques, Communication Strategies
初级 · 课程 · 1-3 个月

您将获得的技能: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing
初级 · 课程 · 1-4 周

KodeKloud
您将获得的技能: Amazon Web Services, Cloud Engineering, Site Reliability Engineering, Amazon Elastic Compute Cloud, Amazon CloudWatch, Cloud-Native Computing, Kubernetes, Systems Engineering, System Monitoring, Serverless Computing, Scalability, Application Performance Management, Performance Testing, Scenario Testing
初级 · 课程 · 1-3 个月

IBM
您将获得的技能: 技术支持, COBOL(编程语言), 软件开发生命周期, Agile 方法论, 技术文档, 调试, 质量保证, 代码审查, 计算机编程, 软件文档, Scrum(软件开发), 软件质量保证, 计划发展, 软件开发
初级 · 课程 · 1-3 个月

IBM
您将获得的技能: 外围设备, 人工智能, 系统配置, 云安全, 云平台, 数据安全, 计算机硬件, 数据存储, 云基础设施, 云服务, 网络安全, 计算机编程, 云计算, 云计算架构, 生成式人工智能, 云托管, 网络攻击, 通用网络, OSI 模型, 云工程
初级 · 专项课程 · 3-6 个月

您将获得的技能: Google Workspace, Lightweight Directory Access Protocols, Active Directory, User Accounts, Collaborative Software, Automation, Identity and Access Management, Configuration Management, Application Programming Interface (API)
中级 · 课程 · 1-4 周

您将获得的技能: Control Panels, Cloud Hosting, User Accounts, File Management, System Configuration, Web Servers, Servers, Content Management, User Interface (UI)
混合 · 课程 · 1-4 周

您将获得的技能: Package and Software Management, Linux Administration, File Systems, Linux, Linux Servers, User Accounts, Operating System Administration, Linux Commands, Bash (Scripting Language), Systems Administration, File Management, TCP/IP, Unix Shell, Data Storage, Unix Commands, Software Installation, General Networking, Command-Line Interface, Disaster Recovery, IBM Cloud
高级设置 · 课程 · 1-3 个月