
Starweaver
您将获得的技能: Revenue Management, Vendor Management, Capital Expenditure, Financial Statement Analysis, Advanced Analytics, Hospitality, Hospitality Management, Cost Control, Budget Management, Performance Measurement, Budgeting, Hotel Operations, Financial Analysis, Financial Forecasting, Variance Analysis, Forecasting, Financial Management, Business Relationship Management, Finance, Leadership
中级 · 专项课程 · 3-6 个月

您将获得的技能: Advanced Analytics, Budget Management, Hospitality Management, Budgeting, Financial Forecasting, Hospitality, Variance Analysis, Forecasting, Hotel Operations, Operating Budget, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Revenue Management, Demand Planning, Sustainable Business, Revenue Forecasting, Financial Statement Analysis, Financial Analysis, Sustainability Reporting, Analysis
初级 · 课程 · 1-3 个月

CVS Health
您将获得的技能: 客户服务, 时间管理, 问候客户, 事务处理, 冲突管理, 沟通, 语言交流技能, 积极倾听, 专业精神, 零售店运营, 同理心, 产品演示, 公司名称, 客户参与, 交叉销售, 追加销售, 非语言交流, 社交媒体
初级 · 课程 · 1-4 周

您将获得的技能: Relationship Management, Rapport Building, Business Development, Customer Retention, Communication, Business Communication, Stakeholder Engagement, Market Opportunities, Organizational Development, Upselling, Active Listening
中级 · 课程 · 1-4 周

Logical Operations
您将获得的技能: Customer Service, Customer Relationship Building, Customer Support, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Engagement, Greeting Customers, Communication, Interpersonal Communications, Telephone Skills, Active Listening, Conflict Management, De-escalation Techniques, Crisis Management, Crisis Intervention
混合 · 课程 · 1-3 个月

ESSEC Business School
您将获得的技能: 酒店 Operator, 利益攸关方沟通, 演讲, 竞争分析, 决策, 案例研究, 酒店管理, 损益(P&L)管理, 财务分析, 战略规划, 品牌管理, 收入管理, 市场分析, 业务规划
混合 · 课程 · 1-4 周

ESSEC Business School
您将获得的技能: 酒店 Operator, 财务预测, 数据驱动的决策制定, 竞争分析, 预测, 目标市场, 市场动态, 预算, 消费者行为, 收入管理, 接待服务, 战略营销
混合 · 课程 · 1-4 周

Universidad Nacional Autónoma de México
您将获得的技能: Overcoming Objections, Negotiation, Active Listening, Interpersonal Communications, Communication, Needs Assessment, Empathy, Customer Insights, Problem Solving, Self-Awareness
混合 · 课程 · 1-3 个月

University of Toronto
您将获得的技能: 心理学, 文化多样性, 积极倾听, 自我意识, 人际沟通, 沟通, 情绪商数, 同理心, 自信, 社交技能, 建立关系, 需求评估
初级 · 课程 · 1-3 个月

您将获得的技能: Food Safety and Sanitation, Food and Beverage, Legal Risk, Cleanliness, Restaurant Management, Restaurant Operation, Training Programs, Compliance Management, Food Quality Assurance And Control, Regulatory Compliance, Employee Training, Health And Safety Standards, Hazard Analysis, Risk Analysis, Risk Management
中级 · 课程 · 1-4 周

Alex Genadinik
您将获得的技能: LinkedIn, Events and Conferences, Sales Presentation, Copywriting, Professional Networking, Promotional Materials, Marketing Materials, Relationship Building, Business Marketing, Communication Strategies, Brand Awareness, Drive Engagement
混合 · 课程 · 1-4 周

Università Bocconi
您将获得的技能: 文化敏感性, 文化多样性, 冲突管理, 团队激励, 沟通, 决策, 跨职能团队领导, 跨文化能力, 团队管理, 专业网络, 管理团队, 道德标准与行为, 组织领导力
混合 · 课程 · 1-3 个月