客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。
University of Pennsylvania
您将获得的技能: Branding, Strategic Marketing, Marketing, Brand Management, Consumer Behaviour, Go To Market Strategy, Customer Insights, Marketing Strategy and Techniques, Marketing Communications, Customer experience strategy (CX), Market Analysis, Online Advertising, E-Commerce
混合 · 课程 · 1-4 周

Tecnológico de Monterrey
您将获得的技能: Innovation, Entrepreneurship, Corporate Strategy, Business Strategy, Business Modeling, Value Propositions, Lean Methodologies, Growth Strategies, Market Opportunities, Product Development, Trend Analysis, Customer Insights
高级设置 · 课程 · 1-4 周

Yale University
您将获得的技能: Social Impact, Design Thinking, Community Outreach, Organizational Structure, Stakeholder Engagement, Entrepreneurship, Sustainable Development, Research and Design, Business Modeling, Communication, Advocacy, Innovation, Program Evaluation, Fundraising
初级 · 课程 · 1-3 个月

您将获得的技能: Reconciliation, Accounting Records, Bookkeeping, Financial Reporting, Financial Controls, Accounting, Financial Data, Compliance Management, Financial Statements, Internal Communications, Verbal Communication Skills, Internal Controls, Automation
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Social Media Campaigns, Digital Advertising, Marketing Strategies, Brand Awareness, Digital Media Strategy, MarTech, Customer Engagement, Strategic Marketing, Social Media Marketing, Digital Marketing, Consumer Behaviour, Market Trend, Strategic Planning, Trend Analysis
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Data Preprocessing, Correlation Analysis, Seaborn, Data Cleansing, Data Visualization, Statistical Analysis, Data Manipulation, Data Analysis, Exploratory Data Analysis, Pandas (Python Package), Data Integration, Statistics, Python Programming
中级 · 指导项目 · 不超过 2 小时

Starweaver
您将获得的技能: Supply Chain Management, Industrial Engineering, Logistics, Transportation Management, Operations Management, Corporate Strategy, Business Strategy, Business Management, Manufacturing Processes, Sustainable Business, Mechanical Engineering, Strategic Planning, Procurement, Materials science, Innovation, Technology Strategies
初级 · 课程 · 1-4 周

DeepLearning.AI
您将获得的技能: 大型语言模型, OpenAI 应用程序接口, ChatGPT, LLM 申请, AI 工作流程, Jupyter, Prompt Engineering
初级 · 项目 · 不超过 2 小时

Pontificia Universidad Católica del Perú
您将获得的技能: Business Modeling, Strategic Partnership, Business Planning, Business Strategies, Entrepreneurship, Case Studies, Value Propositions, Business Development, Business Process, Target Market, Customer Analysis, Market Opportunities, Customer Relationship Management, Cost Accounting, Resource Management, Revenue Management
初级 · 课程 · 1-3 个月

您将获得的技能: Paid media, Data Storytelling, Email Marketing, Social Media Strategy, Google Ads, Social Media, Digital Advertising, Social Media Marketing, Search Engine Optimization, Content Creation, Google Analytics, Customer Retention, Digital Marketing, Marketing Budgets, Loyalty Programs, Order Fulfillment, Online Advertising, Email Automation, Marketing, E-Commerce
初级 · 专业证书 · 3-6 个月

Fractal Analytics
您将获得的技能: Generative AI, AI Product Strategy, Generative Adversarial Networks (GANs), Business Leadership, Responsible AI, Key Performance Indicators (KPIs), Customer experience improvement, Corporate Strategy, Strategic Decision-Making, Data Ethics, Business Ethics, Customer Engagement, Governance
初级 · 课程 · 1-4 周

IBM
您将获得的技能: 云计算, 集装箱化, Flask(网络框架), CI/CD, 还原式 API, 代码审查, 测试驱动开发(TDD), Kanban 原则, Agile 方法论, 安全 Code, GitHub, Devops, Docker (软件), 应用程序部署, Scrum(软件开发), OpenShift, 微服务, 云部署, 用户故事, Kubernetes
中级 · 课程 · 1-3 个月