
您将获得的技能: Security Testing, System Support, Generative AI, Maintainability, Automation, Technical Support, Debugging, Anomaly Detection, System Monitoring, Software Documentation, Software Engineering
初级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 呼叫中心经验, LinkedIn, 客户服务, 专业精神, 语言交流技能, 解决问题, 解决客户投诉, 关键词研究, 面试技巧, 建立客户关系, 冲突管理, 沟通, 降级技巧
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: 技术支持, 客户支持, 网络故障排除, 无服务器计算, 亚马逊 S3, 亚马逊网络服务, 亚马逊 DynamoDB, 亚马逊弹性计算云 Computing, 云计算解决方案, 根源分析, 亚马逊云观察, 系统支持, 云存储, AWS 身份和访问管理 (IAM), 云基础设施, 客户分析, Virtual Private Networks(VPN), 云计算, 情景测试, 技术咨询
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Responsible AI, Generative AI, AI Product Strategy, Google Cloud Platform, Cloud Management, Cloud Engineering, System Support, Data Ethics, Technical Communication, Strategic Planning
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Service Level, Product Support, Technical Communication, Google Cloud Platform, Help Desk Support, Technical Support, Issue Tracking, Personally Identifiable Information, Information Privacy, Problem Management, Data Cleansing
初级 · 课程 · 1-4 周

您将获得的技能: Survey Creation, User Feedback, Customer experience improvement, Customer Insights, User Accounts, Marketing, Business
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: User Feedback, Employee Surveys, Customer Insights, Customer experience improvement, Microsoft 365, Market Research, User Research, Target Audience, Key Performance Indicators (KPIs), Data Analysis Software, Marketing
初级 · 指导项目 · 不超过 2 小时

Pearson
您将获得的技能: Package and Software Management, Linux Administration, Linux, Linux Commands, Operating System Administration, OS Process Management, Systems Administration, Remote Access Systems, System Configuration, Network Administration, General Networking, Software Installation, Network Protocols
中级 · 课程 · 1-4 周

您将获得的技能: User Experience Design, Design Thinking, User Experience, Customer experience strategy (CX), Business Intelligence, User Interface (UI) Design, User Story, Customer Analysis, Collaborative Software
初级 · 指导项目 · 不超过 2 小时

Pearson
您将获得的技能: Git (Version Control System), Containerization, Bash (Scripting Language), Version Control, Linux Administration, Linux Servers, Linux, Docker (Software), Shell Script, Ansible, Unix Shell, Kubernetes, Configuration Management, Application Deployment, Servers, Systems Administration, Software Configuration Management, System Configuration, Data Storage Technologies
中级 · 课程 · 1-4 周

您将获得的技能: Social Media, Microsoft Outlook, Instagram, Customer Acquisition Management, Facebook, Social Media Marketing, Gmail, Target Audience, Customer Relationship Building, Digital Marketing, Data Import/Export
初级 · 指导项目 · 不超过 2 小时

Amazon Web Services
您将获得的技能: Command-Line Interface, Network Troubleshooting, Linux Commands, Linux, Unix Commands, Network Support, Linux Administration, Technical Support, Network Infrastructure, Amazon Web Services, File Management, Network Protocols, Network Security, Operating Systems, System Configuration, DevOps, Communication
初级 · 课程 · 1-4 周