
您将获得的技能: Salesforce, Salesforce Development, Customer Relationship Management, Data Security, Security Controls, No-Code Development, Automation, Identity and Access Management
中级 · 课程 · 1-4 周

Northeastern University
您将获得的技能: Process Improvement, Data-Driven Decision-Making, Service Improvement, Service Design, Health Systems, Process Design, Business Process Improvement, Patient Flow, Operations Management, Organizational Change, Health Care, Innovation, Change Management, Consumer Behaviour
初级 · 课程 · 1-4 周

您将获得的技能: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development
初级 · 指导项目 · 不超过 2 小时

National Taiwan University
您将获得的技能: Revenue Management, Service Design, Customer experience improvement, Financial Services, Innovation, Economics, Product Design, Case Studies, Platform As A Service (PaaS), Business Modeling, Business Strategy, Consumer Behaviour
初级 · 课程 · 1-3 个月

您将获得的技能: Lean Methodologies, Process Improvement, Lean Six Sigma, Statistical Process Controls, Continuous Improvement Process, Process Optimization, Quality Control, Process Capability, Employee Training, Operational Efficiency, Waste Minimization, Data-Driven Decision-Making
初级 · 课程 · 1-3 个月

University of Michigan
您将获得的技能: 技术交流, 需求分析, 原型设计, 可用性测试, 以用户为中心的设计, Adobe Photoshop, 用户研究, 故事板, 角色开发, 线框设计, 设计研究, 用户体验设计, 设计师
初级 · 课程 · 1-3 个月

University of Michigan
您将获得的技能: 用户体验, 构思, 人机交互, 原型设计, 可用性测试, 用户界面 (UI) 设计, 设计思维, 以用户为中心的设计, 人为因素, UI/UX 研究, 交互设计
初级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Product Support, Operational Efficiency, Automation
初级 · 课程 · 1-4 周

Northeastern University
您将获得的技能: Organizational Change, Stakeholder Management, Change Management, Organizational Strategy, Team Management, Culture Transformation, Service Management, Innovation, Service Design, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Health Care Administration, Process Design, Continuous Improvement Process, Leadership, Empowerment
初级 · 课程 · 1-4 周

您将获得的技能: Gmail, Email Automation, Prioritization, Productivity Software, Workflow Management, Organizational Skills, Communication
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Javascript, 网页设计, 响应式网页设计, 层叠样式表(CSS), 前端网络开发, 以用户为中心的设计, UI 组件, 用户界面和用户体验(UI/UX)设计, React.js
中级 · 课程 · 1-4 周