
Coursera
您将获得的技能: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation
初级 · 课程 · 1-4 周

您将获得的技能: Facebook, Customer experience improvement, Product Assortment, Social Media, Social Media Management, Customer Engagement, Social Media Marketing, Photo Editing, E-Commerce, Company, Product, and Service Knowledge, Customer Service, Marketing, Digital Marketing
中级 · 指导项目 · 不超过 2 小时

AI Business School
您将获得的技能: Agentic Workflows, AI Workflows, Productivity, AI Orchestration, AI Personalization, AI Enablement, Responsible AI, Business Analysis, Business Technologies, Innovation, ChatGPT, Operational Efficiency, Risk Analysis
中级 · 课程 · 1-4 周

您将获得的技能: Business Planning, Customer Support, Business Strategies, E-Commerce, Business Modeling, Digital Marketing, Online Advertising, Entrepreneurship, Marketing Strategies, Market Opportunities, Competitive Analysis, Social Media Strategy, Customer Engagement, Operations Management
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: AI Workflows, Cloud Computing Architecture, Performance Tuning, Interoperability, Product Demonstration, Performance Improvement, Benchmarking, Hardware Architecture, Systems Architecture
中级 · 课程 · 1-4 周

您将获得的技能: Overcoming Objections, Active Listening, Customer experience improvement, Customer Complaint Resolution, Customer Retention, Customer Service, Verbal Communication Skills, Interviewing Skills, Assertiveness, Empathy, Conflict Management, Productivity, Emotional Intelligence, Problem Solving
中级 · 课程 · 1-4 周

Fundação Instituto de Administração
您将获得的技能: Customer Success Management, Customer Data Management, Customer Relationship Management, Customer Engagement, Consultative Approaches, Customer Retention, Market Analysis, Customer experience strategy (CX), Organizational Structure, Business Relationship Management, Business Solutions, Business Technologies, Active Listening, Technology Solutions, Communication, Presentations
初级 · 课程 · 1-4 周

您将获得的技能: Adobe Photoshop, Barcoding, Layout Design, Graphic Design, Marketing Collateral, Color Theory, Typography, Design Elements And Principles
初级 · 指导项目 · 不超过 2 小时

IE Business School
您将获得的技能: Gross Profit, Return On Investment, Financial Analysis, Financial Acumen, Financial Statements, Business Metrics, Income Statement, Balance Sheet, Business Mathematics, Financial Accounting
中级 · 课程 · 1-4 周

您将获得的技能: Full-Stack Web Development, Development Environment, Front-End Web Development, React.js, UI Components, Back-End Web Development, Web Development, Natural Language Processing, Application Programming Interface (API)
中级 · 课程 · 1-3 个月

您将获得的技能: Logistics Management, Supply Chain Systems, E-Commerce, Systems Thinking, Supply Chain Planning, Operational Analysis, Process Analysis, Operational Efficiency, Gap Analysis, Business Strategy
混合 · 课程 · 1-4 周

Coursera
您将获得的技能: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Customer Service, AI Enablement, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Business Ethics, Information Privacy
初级 · 课程 · 1-4 周