
您将获得的技能: Customer Service, Customer experience improvement, Service Design, Loyalty Programs, Customer Analysis, Process Mapping, Customer Insights, Customer Relationship Management, Process Design, Journey Mapping, Customer Engagement, Customer Support, Cross-Channel Marketing, Business Process, Integrated Marketing Communications, Customer Retention, Marketing
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Prompt Engineering, Prompt Engineering Tools, Email Marketing, Personalized Campaigns, Email Automation, Persona Development, AI Personalization, ChatGPT, Target Audience, Marketing Automation, Content Creation, AI Integrations
中级 · 课程 · 1-4 周

CVS Health
您将获得的技能: 建立客户关系, 支付系统, 客户服务, 客户数据管理, 事务处理, 零售店运营, 数据录入, 社交媒体, 现金处理, 电子商务, 事故报告, 时间管理, 跨职能合作, 客户咨询, 团队导向, 出纳, 记录保存, 零售销售, 付款处理和收款, 销售点
初级 · 课程 · 1-3 个月
Coursera
您将获得的技能: 服务诺, 事件管理, 解决问题, 工作流程管理, IT 管理, 软件安装, 变革管理, 信息技术, IT 服务管理, 服务管理, 信息技术业务, IT 自动化, 问题管理, 自动化, 信息技术基础设施图书馆, 发布管理
初级 · 课程 · 1-4 周

Emory University
您将获得的技能: AI Personalization, Personalized Service, Personalized Campaigns, Customer experience improvement, Self Service Technologies, Marketing Psychology, AI Enablement, Business-To-Consumer, Consumer Behaviour, Marketing Automation, MarTech, Artificial Intelligence, Marketing, Decision Support Systems, Responsible AI, Algorithms, Business Ethics
中级 · 课程 · 1-3 个月

Alfaisal University | KLD
您将获得的技能: Customer Retention, Marketing Strategies, Customer Analysis, Brand Loyalty, Target Market, Customer experience strategy (CX), Strategic Marketing, Customer Insights, Customer Relationship Building, Customer Relationship Management, Customer Engagement, Market Dynamics, Digital Transformation
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: 目标受众, ChatGPT, 生成式人工智能, 及时工程, 法学硕士申请, 客户分析, 及时的工程工具, 电子邮件营销, 人工智能个性化, 社交媒体活动, 客户洞察, 个性化活动, 内容创作, 角色开发, 社交媒体内容, Prompt Engineering, 数据驱动的营销
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Gmail, Help Desk Support, Marketing, Sales Support, Client Support
初级 · 指导项目 · 不超过 2 小时

Coursera
您将获得的技能: ChatGPT, 工作流程管理, 关键绩效指标 (KPI), 电子邮件自动化, 及时工程, 营销分析, HubSpot CRM, 营销自动化, 仪表板, 电子邮件营销, 创造商机, 客户关系管理 (CRM) 软件, 个性化活动, Prompt Engineering, 人工智能集成
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: PySpark, Apache Spark, Data Pipelines, Data Processing, AI Personalization, Dimensionality Reduction, OpenAI API, Data Manipulation, Pandas (Python Package), Data Transformation, Unsupervised Learning, Applied Machine Learning, Embeddings, Machine Learning
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Google Workspace, Productivity Software, Data Entry, Customer Service, Data Validation, Customer Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Service Management, IT Service Management, Service Level, Key Performance Indicators (KPIs), Help Desk Support, Document Management, Customer Service, Technical Support and Services, Self Service Technologies, Process Driven Development, Service Level Agreement, Software Documentation, Continuous Improvement Process, Customer Support, Customer experience improvement, Incident Management, AI Enablement, Record Keeping, AI Integrations
初级 · 课程 · 1-3 个月