
Northeastern University
您将获得的技能: Decision Support Systems, Customer experience improvement, Resource Allocation, Health Informatics, Patient-centered Care, Stakeholder Analysis, Operational Analysis, Predictive Analytics, Business Analysis, Analytics, Data-Driven Decision-Making, Personalized Service, Process Development, Systems Integration, Innovation
初级 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
初级 · 课程 · 1-4 周

您将获得的技能: Point of Sale, Shipping and Receiving, Process Optimization
初级 · 课程 · 1-4 周

您将获得的技能: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
初级 · 课程 · 1-4 周
您将获得的技能: Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, AI Enablement, Personalized Service, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Automation, Analysis
初级 · 课程 · 1-4 周

University of California, Irvine
您将获得的技能: 留住客户, 搜索引擎优化, 网络分析和 SEO, 数字化营销, 点击付费广告, 内容营销, 客户获取管理, 关键词研究, 营销策略, 搜索引擎营销, 潜在客户开发, 目标受众, 营销, 数字广告
初级 · 课程 · 1-4 周

University of Michigan
您将获得的技能: 以用户为中心的设计, 交互设计, 构思, 人机交互, 原型设计, 可用性, 可用性测试, 用户体验, 人为因素, 用户界面 (UI) 设计, 设计思维, UI/UX 研究
初级 · 课程 · 1-3 个月

您将获得的技能: Content Creation
初级 · 课程 · 1-4 周

您将获得的技能: Customer Retention, Customer Analysis
初级 · 课程 · 1-4 周

SAP
您将获得的技能: 产品路线图, 需求征询, 客户参与, 过程分析, 项目管理, 利益攸关方沟通, 利益相关者的参与, 解决方案销售工程, 客户洞察, 技术咨询, 协商方法, SAP 应用软件, 商业分析
初级 · 课程 · 1-3 个月

您将获得的技能: Responsible AI, Tensorflow, PyTorch (Machine Learning Library), AI Personalization, Internet Of Things, Customer Engagement, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Telecommunications, Artificial Intelligence, Network Performance Management, Wireless Networks, Generative AI Agents, Emerging Technologies, Computer Networking, Network Architecture, Network Protocols, Digital Communications, Communication, System Design and Implementation
高级设置 · 课程 · 1-3 个月

Digital Marketing Institute
您将获得的技能: Digital Marketing, Social Media Marketing, Marketing Channel, Digital Media Strategy, Marketing Automation, Marketing Strategy and Techniques, Social Media Strategy, Digital Advertising, Email Marketing, Content Marketing, Search Engine Optimization, Marketing Communications, E-Commerce, Customer Relationship Management (CRM) Software, Demand Generation, Marketing Analytics, Customer Service, Web Applications
初级 · 课程 · 1-4 周