
SAP
您将获得的技能: 利益攸关方沟通, 项目管理, 客户洞察, 解决方案设计, 利益相关者的参与, 协商方法, 需求征询, 技术咨询, 商业分析, SAP 应用软件, 客户参与, 过程分析
初级 · 课程 · 1-3 个月
University of Virginia
您将获得的技能: 客户洞察, 角色开发, 消费者行为, 战略思维, 价值评估工程, 利益相关者分析, 定性研究, 业务工作流程分析, 创新, 设计思维, 流程制图, 用户研究, 改善客户体验, 以人为本的设计, 面试技巧
初级 · 课程 · 1-3 个月

University of Maryland, College Park
您将获得的技能: 项目管理, 新产品开发, 产品开发, 用户体验设计, 概念设计, 原型设计, 线框设计, Agile 方法论, 设计思维, 产品管理, 以人为本的设计, 产品设计, 产品测试, 角色(用户体验)
初级 · 课程 · 1-3 个月

University of Michigan
您将获得的技能: 人机交互, 交互设计, 原型设计, 以用户为中心的设计, 用户界面 (UI) 设计, 人为因素, UI/UX 研究, 用户体验, 构思, 设计思维, 可用性测试
初级 · 课程 · 1-3 个月

National Taiwan University
您将获得的技能: Revenue Management, Service Design, Customer experience improvement, Financial Services, Innovation, Economics, Product Design, Case Studies, Platform As A Service (PaaS), Business Modeling, Business Strategy, Consumer Behaviour
初级 · 课程 · 1-3 个月

IE Business School
您将获得的技能: Marketing Effectiveness, Marketing, Strategic Marketing, Marketing Management, Marketing Strategy and Techniques, Customer Engagement, Marketing Planning, Consumer Behaviour, Market Opportunities, Market Analysis, Key Performance Indicators (KPIs), Brand Strategy, Value Propositions, Performance Measurement, Customer Insights, Cross-Channel Marketing, Integrated Marketing Communications
初级 · 课程 · 1-4 周

您将获得的技能: Salesforce, Data Sharing, Authentications, Web Analytics, Single Sign-On (SSO), User Accounts, Data Access, Drive Engagement, Cloud Development, Customer experience improvement, Dashboard, Role-Based Access Control (RBAC), Registration, Content Management
高级设置 · 课程 · 3-6 个月

Northeastern University
您将获得的技能: Patient-centered Care, Health Informatics, Patient Communication, Healthcare Industry Knowledge, Health Technology, Analytics, Data Analysis, Predictive Analytics, Innovation, Big Data, Data-Driven Decision-Making, Decision Support Systems, Social Determinants Of Health, Artificial Intelligence
初级 · 课程 · 1-4 周
您将获得的技能: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
初级 · 课程 · 1-4 周

Packt
您将获得的技能: Information Architecture, User Experience Design, Persona (User Experience), Usability Testing, Interviewing Skills, Wireframing, Content Creation, Storytelling
中级 · 课程 · 1-3 个月

University of Maryland, College Park
您将获得的技能: Customer Retention, Customer Acquisition Management, Customer Analysis, Marketing Channel, Customer Engagement, Loyalty Programs, Customer Insights, Customer Relationship Management, Business-To-Consumer, Cross-Channel Marketing, Marketing Effectiveness, Consumer Behaviour, B2B Sales, Target Market, Operating Cost, Strategic Marketing, Business Metrics, Market Analysis
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
中级 · 课程 · 1-4 周