
您将获得的技能: Client Services, Loyalty Programs, Customer Retention, Relationship Management, E-Commerce, Brand Loyalty, Customer Relationship Management, Customer Service, Customer Relationship Building, Customer Engagement, Web Analytics, Digital Marketing, Product Improvement, Customer Analysis, Digital Analysis, Digital Marketing Tools, Conversion Funnel Analysis, Performance Analysis, Customer Insights, Presentations
★ 4.8 (5999) · 初级 · 课程 · 1-4 周

您将获得的技能: Customer Service, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Relationship Management, Customer Engagement, Customer Communications Management, Customer Data Management, Customer Analysis, Customer Insights, Driving engagement, Digital Analysis, Customer Support, Digital Marketing, Document Management, User Feedback, Trend Analysis, Drive Engagement, Data Analysis, Analytical Skills
初级 · 课程 · 1-4 周

您将获得的技能: Persona Development, Customer Analysis, Customer Insights, Pivot Tables And Charts, Data-Driven Marketing, Target Audience, Target Market, Marketing Analytics, Data-Driven Decision-Making, Market Research, Data Literacy, Data Analysis, Persona (User Experience), Data Synthesis, Statistical Reporting, Descriptive Analytics
初级 · 课程 · 1-4 周

University of Colorado System
您将获得的技能: Marketing Analytics, Data-Driven Marketing, Probability & Statistics, Regression Analysis, Data-Driven Decision-Making, Data Ethics, Statistical Analysis, Statistical Hypothesis Testing, Customer Insights, Analytical Skills, Customer Analysis, Customer Retention, Correlation Analysis, Descriptive Statistics, Data Analysis, Analytics, Statistical Visualization, Statistical Modeling, Predictive Analytics, Descriptive Analytics
★ 4.9 (12) · 中级 · 课程 · 1-4 周

Alex Genadinik
您将获得的技能: Customer Retention, Active Listening, Customer Service, Customer Advocacy, Personalized Service, Non-Verbal Communication, Customer experience improvement, Customer Relationship Building, Brand Loyalty, Empathy, Client Services, Customer and Client Support, Customer Engagement, Customer Support, Interpersonal Communications, Compassion, Emotional Intelligence
混合 · 课程 · 1-4 周

您将获得的技能: Predictive Modeling, Model Evaluation, Predictive Analytics, Classification And Regression Tree (CART), Statistical Modeling, Risk Modeling, Advanced Analytics, Decision Tree Learning, Data Analysis, R Programming, Model Training, Logistic Regression, Feature Engineering, Model Deployment, Data Import/Export, Data Mining, Data Validation, Exploratory Data Analysis, Data Persistence, Data Wrangling
初级 · 课程 · 1-4 周

Indian Institute of Technology Guwahati
您将获得的技能: 用户体验, 用户研究, 以用户为中心的设计, 竞争分析, 焦点小组, 数据收集, 利益相关者分析, 研究, 促进讨论, 用户界面/用户体验研究, 设计研究, 研究方法, 用户体验设计, 定性研究, 流程建模, 面试技巧
初级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Surveys, Survey Creation, Customer Insights, Data-Driven Marketing, Data Import/Export, Data Presentation, Market Research, Marketing Analytics, Customer Analysis, Marketing Strategies, Target Audience, Presentations, Data Analysis, Microsoft Excel, Target Market, Pivot Tables And Charts, Data-Driven Decision-Making, Data Storytelling, Spreadsheet Software, Data Capture
初级 · 课程 · 1-4 周

Università Bocconi
您将获得的技能: 团队管理, 沟通策略, 文化敏感性, 领导能力, 文化响应, 团队激励, 跨职能团队领导, 交流, 建立关系, 文化多样性, 组织领导力, 领导与管理, 冲突管理, 推动参与, 专业网络, 领导力培养, 跨文化能力, 团队领导, 行为管理, 道德标准与行为
★ 4.8 (3539) · 混合 · 课程 · 1-3 个月

Queen Mary University of London
您将获得的技能: 创建调查, 相关性分析, 研究报告, 调查, 研究设计, 统计假设检验, 数据收集, 撰写建议书, 提案制定, 分析, 统计分析, 数据分析, 研究方法, 数字分析, 数字品牌战略, 市场研究, 定性研究, 撰写报告, 商业研究, 科学与研究
★ 4.7 (938) · 初级 · 专项课程 · 3-6 个月

Coursera
您将获得的技能: Content Marketing, Content Strategy, Content Management, Marketing Strategies, Gap Analysis, Strategic Marketing, Content Development and Management, Journey Mapping, Driving engagement, Marketing Materials, Content Creation, Sales Process
初级 · 课程 · 1-4 周

您将获得的技能: Model Evaluation, Customer Analysis, Model Training, Logistic Regression, Predictive Modeling, Exploratory Data Analysis, Predictive Analytics, E-Commerce, Big Data, Data Access, Applied Machine Learning, Data Analysis, Classification Algorithms
中级 · 项目 · 不超过 2 小时