客户旅程课程
客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理（CRM）软件、旅程映射工具和解析平台等工具，帮助您跟踪客户互动并衡量策略的有效性。
热门客户旅程课程与认证
状态：免费试用您将获得的技能: TikTok, Storytelling, Content Creation, Video Editing, Video Production, Social Media Content, Social Media, Drive Engagement, Target Audience, Business Marketing, Customer Engagement, User Accounts
状态：新状态：免费试用您将获得的技能: Social Media Management, Social Media, Social Media Marketing, Google Ads, Email Marketing, Social Media Strategy, Online Advertising, Social Media Campaigns, Pay Per Click Advertising, Content Creation, Customer Retention, Instagram, Paid media, Customer Relationship Building, E-Commerce, Digital Marketing, TikTok, Keyword Research, Strategic Marketing, Brand Marketing
状态：预览Microsoft
您将获得的技能: Power BI, 无代码开发, 仪表板, 数据分析, 数据可视化软件, 数据整合, 业务流程自动化, 业务过程, 生成式 AI 代理, 微软 365, 应用设计, 数据可视化, Microsoft Power Automate/Flow, 微软动力平台, 工作流程管理
状态：新状态：免费试用您将获得的技能: Microsoft Power Platform, Microsoft Power Automate/Flow, Power BI, Dashboard, No-Code Development, Data Visualization, Data Integration, Interactive Data Visualization, Microsoft 365, Business Intelligence, Business Process Automation, Application Development, Data Analysis, Performance Analysis, Generative AI Agents, Application Design, Automation, Data Security, Data Store, Computing Platforms
状态：预览Eindhoven University of Technology
您将获得的技能: 业务流程建模, 业务流程管理, 实时数据, 工艺优化, 数据处理, 过程分析, 数据驱动的决策制定, 验证和确认, 性能分析, 模型评估, 数据科学, 流程改进, 业务过程, 数据挖掘, 运行分析
状态：预览Georgia Institute of Technology
您将获得的技能: 数据处理, 数据科学, 数据驱动的决策制定, 材料科学, 结构分析, 统计, 大数据, 数据整合, 系统设计, 数据挖掘, 信息学
状态：预览The University of Hong Kong
您将获得的技能: 生物医学工程, 化学, 牙科程序, 口腔健康, 材料科学, 牙科, 牙科器械, 实验室测试, 医学影像, 牙科保健, X 射线计算机断层扫描, 三维建模
状态：免费试用您将获得的技能: Sales Territory Management, B2B Sales, Regional Sales, Selling Techniques, Sales Management, Consultative Selling, Sales, Sales Strategy, Sales Training, Market Analysis, Sales Process, Market Research, Competitive Intelligence, Customer Relationship Management, Negotiation
状态：免费试用Rutgers the State University of New Jersey
您将获得的技能: 业务, 运行效率, 供应链规划, 客户需求规划, 预测, 运输管理, 物流, 降低成本, 供应链管理, 战略采购, 供应商关系管理, 供应链, 库存和仓储, 决策, 采购, 演讲, 需求规划
状态：免费试用University of Colorado Boulder
您将获得的技能: 项目管理, 用户故事, Agile 方法论, 冲刺计划, 工程管理, 敏捷项目管理, 组织战略, 管理团队, Scrum（软件开发）, 软件开发方法, 虚拟团队
状态：免费试用您将获得的技能: Salesforce, Application Deployment, Salesforce Development, Dashboard, Cloud Deployment, Customer Relationship Management, Change Control, Analytics, Continuous Deployment, Data Import/Export, Authentications, Data Migration, Configuration Management, Data Presentation, Data Access, Responsive Web Design, System Configuration, Workflow Management, Data Management, Business Logic
状态：免费试用Michigan State University
您将获得的技能: 信息隐私, 同行评审, 创造力, 摄影, 网页设计与开发, 照片编辑, 图像质量, 数字出版
与 customer journey 相关的搜索
总之，以下是 10 最受欢迎的 customer journey 课程
- Getting Started with TikTok: Aptly
- Online Marketing: Social Media, Ads & E-commerce Certificate: SkillUp
- 微软动力平台基础: Microsoft
- Unlock Powerful Automation and Analysis with Power Platform: Microsoft
- 流程挖掘：数据科学在行动: Eindhoven University of Technology
- 材料数据科学与信息学: Georgia Institute of Technology
- 口腔健康材料: The University of Hong Kong
- B2B and Territory Sales Strategies and Techniques: Coursera
- 供应链管理战略: Rutgers the State University of New Jersey
- 敏捷项目管理: University of Colorado Boulder
