IT Support 课程可以帮助您学习故障排除技术、网络配置、客户服务技能和系统管理基础知识。您可以掌握软件安装、硬件维护和网络安全实践方面的专业知识。许多课程会介绍票务系统、远程桌面应用程序和 Network Monitoring 软件等工具,展示这些技能在实际 IT 环境中的应用。

您将获得的技能: Middleware, File Transfer Protocol (FTP), Oracle Databases, Enterprise Architecture, Data Integration, Enterprise Application Management, Integration Testing, Systems Integration, System Testing, Development Testing, Data Import/Export, Functional Testing, Configuration Management, File Management
混合 · 课程 · 1-4 周
您将获得的技能: Organizational Change, Change Management, Google Workspace, Data Migration, Cloud Deployment, User Provisioning, Technical Management, Email Automation, Stakeholder Management, End User Training and Support
初级 · 课程 · 1-4 周

您将获得的技能: User Requirements Documents, Technology Strategies, Technology Solutions, Requirements Analysis, Product Requirements, Agile Product Development, Agile Methodology, Business Requirements, Decision Making, Cross-Functional Team Leadership, Request for Proposal, Vendor Management, Team Management, Vendor Relationship Management, Proposal Development, Product Demonstration, Return On Investment, Leadership, Procurement
中级 · 课程 · 3-6 个月

您将获得的技能: Gemini, Google Workspace, Collaborative Software, OAuth, Enterprise Application Management, Identity and Access Management, AI Enablement, LLM Application, Application Deployment, Information Architecture, Application Programming Interface (API), Data Store
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Generative AI, Google Gemini, Retrieval-Augmented Generation, Embeddings, Prompt Engineering, Vector Databases, Large Language Modeling, LLM Application, Google Cloud Platform
高级设置 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Google Gemini, Gemini, Google Workspace, Generative AI, Collaborative Software, Language Interpretation, Translation, and Studies, Presentations
初级 · 课程 · 1-4 周

您将获得的技能: Lightweight Directory Access Protocols, Splunk, System Monitoring, Role-Based Access Control (RBAC), Authentications, Data Storage, Data Management, Enterprise Security, Disaster Recovery, Identity and Access Management, Data Integrity, User Accounts, Dataflow, Data Security, System Configuration, Configuration Management
混合 · 课程 · 1-3 个月

您将获得的技能: Health Insurance Portability And Accountability Act (HIPAA) Compliance, Data Governance, Health Information Management, Cloud Security, Data Management, Regulatory Compliance, Data Architecture, Scalability, Health Care Procedure and Regulation, Data Security, IT Security Architecture, Personally Identifiable Information, General Data Protection Regulation (GDPR), Information Privacy, Microsoft Azure, Interoperability, Encryption, Identity and Access Management, Real Time Data
中级 · 课程 · 1-4 周

您将获得的技能: Fraud detection, Web Services, Simple Object Access Protocol (SOAP), Service Oriented Architecture, API Testing, Verification And Validation, Process Design, API Design, Software Design, Workflow Management, System Testing, Extensible Markup Language (XML), Data Validation, Software Testing, Enterprise Architecture, Secure Coding, Middleware
混合 · 课程 · 1-4 周

您将获得的技能: AI Security, Responsible AI, Information Privacy, Data Security, Cloud Security, Generative AI, Google Cloud Platform, Personally Identifiable Information, Artificial Intelligence, Data Governance
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: DevOps, Gemini, IT Infrastructure, Kubernetes, Google Cloud Platform, AI Enablement, Continuous Integration, Artificial Intelligence, Build Tools
初级 · 课程 · 1-4 周

中级 · 课程 · 1-4 周