Salesforce 课程可以帮助您学习客户关系管理、数据分析、自动化流程和报告技术。您可以掌握定制 Salesforce 仪表板、管理用户权限和集成第三方应用程序的技能。许多课程都会介绍 Salesforce Lightning、Apex 编程和 Salesforce Einstein 等工具,这些工具可以提高您简化工作流程和改善客户互动的能力。

您将获得的技能: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: Operator 风险, 利益攸关方沟通, 大型语言模型, 业务转型, 企业战略, 业务领导, 组织变革, 业务规划, 生成式人工智能, 负责任的人工智能, 战略思维, 技术战略, 商业道德, 生成式 AI 代理, 数据伦理, 增长战略, 法律风险, Regulation and Legal Compliance, 客户体验战略(CX), AI 产品战略
初级 · 专项课程 · 1-3 个月

您将获得的技能: Growth Mindedness, Time Management, Constructive Feedback, Sales Development, Productivity, Collaboration, Prioritization, Teamwork, Personal Development, Optimism, Professionalism, Stress Management, Persistence, Software As A Service, Goal Setting, Accountability
初级 · 课程 · 1-4 周

Oracle
您将获得的技能: Oracle Cloud Applications, Cloud Applications, Application Development, Application Design, Database Application, Oracle Databases, Application Deployment, Application Security, UI Components, Data Import/Export, Interactive Data Visualization
初级 · 课程 · 1-4 周

Salesforce
您将获得的技能: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Salesforce, Sales Pipelines, Sales, B2B Sales, Sales Support, Customer Data Management, Databases, Data Management, Data Cleansing, Business-To-Consumer
初级 · 课程 · 1-4 周

您将获得的技能: Overcoming Objections, Sales Development, Lead Generation, Verbal Communication Skills, Prospecting and Qualification, Phone Sales, Cold Calling, Emotional Intelligence, Sales Strategy, Sales Training, Sales Presentations, Target Audience, Sales Process, Empathy, Rapport Building, Active Listening, Value Propositions
初级 · 课程 · 1-3 个月

您将获得的技能: Active Listening, Enthusiasm, Interpersonal Communications, Cultural Diversity, Relationship Building, Professional Development, Business Communication, Empathy, Communication, Concision, Constructive Feedback, Business Writing, Branding
初级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Sales Strategy, Selling Techniques, Sales Presentation, Sales Process, Market Analysis, Sales, Technical Sales, Customer Relationship Building, Customer Relationship Management, Market Opportunities, Competitive Analysis, Market Dynamics, Company, Product, and Service Knowledge, Digital Marketing
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Prompt Engineering, Sales Strategy, Sales Pipelines, AI Personalization, Sales Operations, Responsible AI, Lead Generation, Sales Development, Generative AI Agents, Competitive Analysis, Sales Management, Marketing Automation, Customer Relationship Management (CRM) Software, Account Management, Business Process Automation, Business Intelligence, Workflow Management, Market Analysis, Data-Driven Decision-Making, Forecasting
中级 · 专项课程 · 1-3 个月

LearnKartS
您将获得的技能: Force.com, Management Reporting, Data Maintenance, Security Controls
中级 · 课程 · 1-4 周

Salesforce
您将获得的技能: Interviewing Skills, Technical Sales, Sales Development, Storytelling, Sales, Empathy, Presentations, Branding, LinkedIn, Technology Strategies, Portfolio Management, Professional Networking, Verbal Communication Skills, Adaptability
初级 · 课程 · 1-4 周

LearnKartS
您将获得的技能: Dashboard, Salesforce, Data Import/Export, Data Cleansing, Data Management, Data Storytelling, Business Reporting, Report Writing, Data Validation, Data Security, Scheduling
初级 · 课程 · 1-4 周