您将获得的技能: Account Management, AI Personalization, Customer Engagement, Customer Communications Management, Generative AI, Customer Insights, Prompt Engineering, Communication, Predictive Analytics, Scalability, Customer Relationship Management (CRM) Software, Email Automation, Responsible AI, Business Process Automation, Analytics, Automation
中级 · 课程 · 1-4 周
IE Business School
您将获得的技能: 整合营销传播, 管理团队, 用户体验, 消费者行为, 跨职能合作, 客户体验战略(CX), 打造品牌, 品牌战略, 员工参与, 商业道德, 改善客户体验, 客户洞察, 行为经济学, 品牌管理
中级 · 课程 · 1-3 个月

您将获得的技能: Customer experience strategy (CX), Responsible AI, Customer experience improvement, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI
中级 · 课程 · 1-4 周

University of Maryland, College Park
您将获得的技能: Customer Retention, Loyalty Programs, Brand Loyalty, Customer Relationship Management, Customer Insights, Marketing Analytics, Customer Acquisition Management, Marketing Effectiveness, Customer Engagement, Marketing Strategies, Return On Investment, Growth Strategies
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: HubSpot CRM, Customer Relationship Management (CRM) Software, Customer Relationship Management, Email Marketing, Customer Relationship Building, Dashboard, Customer Data Management, Customer Acquisition Management, Integrated Marketing Communications, Sales Pipelines
初级 · 指导项目 · 不超过 2 小时

Alfaisal University | KLD
您将获得的技能: Customer Retention, Marketing Strategies, Customer Analysis, Brand Loyalty, Target Market, Customer experience strategy (CX), Strategic Marketing, Customer Insights, Customer Relationship Management, Market Dynamics
初级 · 课程 · 1-4 周

高级设置 · 课程 · 1-4 周

West Virginia University
您将获得的技能: 招聘, 企业战略, 账户管理, 销售, 销售技巧, 销售流程, 内部销售, 销售策略, 外部销售, 销售培训, 销售管理
混合 · 课程 · 1-4 周

Alfaisal University | KLD
您将获得的技能: Market Dynamics, Product Knowledge, Customer experience strategy (CX), Market Analysis, Team Oriented, Product Lifecycle Management, Value Propositions, Customer Insights, Competitive Analysis, Innovation, Cost Management
初级 · 课程 · 1-4 周

Dubai College of Tourism
您将获得的技能: 餐厅管理, 数据分析, 预测, 收入管理, 趋势分析, 数据驱动的决策制定, 团队管理, 绩效衡量, 客户需求规划, 餐厅运营, 性能分析, 业务指标, 收入预测, 关键绩效指标 (KPI), 酒店管理
初级 · 课程 · 1-4 周

Microsoft
您将获得的技能: Productivity Software, Administrative Support, Sales Process, Customer Service, AI Personalization, Customer experience improvement, Sales Management, Sales, Sales Enablement, Account Management, Microsoft Copilot, File Management, Customer Relationship Management, Communication, Workflow Management, Scheduling
高级设置 · 课程 · 1-4 周
您将获得的技能: Salesforce, Contract Management, Business Reporting, Sales Operations, Systems Integration, Customer Relationship Management (CRM) Software, Analytics, Workflow Management, Process Optimization, Business Process Automation, Configuration Management, Automation, Compliance Management
中级 · 课程 · 1-4 周