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客户服务课程

客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。


热门客户服务课程与认证


  • 状态:新
    新
    P

    Packt

    Sustainable Cloud Development

    您将获得的技能: Cloud Development, Cloud Computing Architecture, Cloud Applications, Cloud Management, Cloud Computing, Network Planning And Design, Software Architecture, Cloud Infrastructure, Network Performance Management, Data Management, DevOps, Data Storage, Performance Tuning, Maintainability, CI/CD, Data Centers, Resource Utilization, Capacity Management, Design Software, Generative AI

    初级 · 课程 · 3-6 个月

  • 状态:新
    新
    状态:预览
    预览
    U

    University of California, Santa Cruz

    Agile Software Development with Python: TDD and BDD

    您将获得的技能: Software Development Life Cycle, Agile Project Management, Collaborative Software, Software Development, System Testing, Acceptance Testing, Test Case, Python Programming, Cloud Management, Computer Science

    初级 · 课程 · 1-3 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    R

    Real Madrid Graduate School Universidad Europea

    Applied Football Analytics - Looking at real-world cases

    您将获得的技能: Data Synthesis, Data Integration, Data Literacy, Data Storytelling, Analysis, Case Studies, Business Analytics, Advanced Analytics, Analytical Skills, Strategic Decision-Making, Business Metrics, Forecasting, Media and Communications, Statistics, Persuasive Communication, Databases, Database Design, Innovation

    初级 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费
    免费
    A

    Amazon Web Services

    AWS AI Practitioner Power Hour

    您将获得的技能: Amazon Bedrock, Responsible AI, Generative AI, AI Security, Artificial Intelligence, Large Language Modeling, Amazon Web Services, Embeddings, Retrieval-Augmented Generation, Image Analysis

    初级 · 课程 · 1-3 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    L

    LearnQuest

    Transforming Sales Impact for Sustainable Growth

    您将获得的技能: Account Strategy, Account Management, Marketing Analytics, Return On Investment, Sales Management, Sales Strategy, Risk Management, Loyalty Programs, Customer Advocacy, Sales, Digital Transformation, Business Risk Management, Business Metrics, Business Transformation, Innovation, Telecommuting, Virtual Teams, Customer Relationship Building

    中级 · 课程 · 1-4 周

  • 状态:新
    新
    G

    Google Cloud

    Introdução ao Gemini Enterprise

    您将获得的技能: Google Gemini, Authentications, Application Deployment, Google Cloud Platform, Generative AI Agents, Authorization (Computing), AI Enablement, Data Security, Large Language Modeling, Enterprise Security, Agentic systems, Enterprise Application Management, Data Access, LLM Application, Data Integration, Cloud Security

    初级 · 课程 · 1-3 个月

  • 状态:新
    新
    状态:预览
    预览
    A

    Amazon Web Services

    AWS Fundamentals Lab Series

    您将获得的技能: Amazon CloudWatch, Amazon Web Services, Amazon S3, Amazon Elastic Compute Cloud, Cloud Infrastructure, Data Migration, Cloud Management, MySQL, Virtual Private Networks (VPN), Virtual Networking, Cloud Security, Database Management, Systems Administration, Network Security, Resource Management, Performance Analysis

    初级 · 课程 · 1-3 个月

  • 状态:新
    新
    状态:预览
    预览
    G

    Google Cloud

    Gemini Enterprise 소개

    您将获得的技能: Google Gemini, Google Cloud Platform, Google Workspace, Agentic Workflows, AI Workflows, Data Access, AI Enablement, Generative AI Agents, Cloud Security, LLM Application, Data Management, Data Integration, AI Security

    初级 · 课程 · 1-3 个月

  • 状态:新
    新
    状态:免费试用
    免费试用
    R

    Real Madrid Graduate School Universidad Europea

    Building Champions: Applied Sport Training for Football

    您将获得的技能: Performance Analysis, Sports Medicine, Athletic Training, Patient Evaluation, Exercise Science, Injury Prevention, Performance Reporting, Rehabilitation, Coaching, Health Technology, Load Balancing, Clinical Assessment, Decision Support Systems, Data Integration, Global Positioning Systems

    初级 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    C

    Coursera

    Analyze Agent Performance: Build and Test

    您将获得的技能: Statistical Hypothesis Testing, AI Workflows, LangChain, Generative AI Agents, CrewAI, Statistical Methods, Statistical Analysis, Data Transformation, Agentic systems, Statistical Inference, Business Intelligence, Performance Testing, Key Performance Indicators (KPIs), Data-Driven Decision-Making, Performance Metric, Descriptive Analytics, Business Metrics, Data Analysis, Correlation Analysis, Event Monitoring

    中级 · 课程 · 1-4 周

  • 状态:新
    新
    状态:免费试用
    免费试用
    W

    Whizlabs

    Exam Prep DP-700: Microsoft Fabric Data Engineer Associate

    您将获得的技能: Azure Synapse Analytics, Performance Tuning, Microsoft Azure, System Monitoring, Data Engineering, Transact-SQL, Star Schema, Power BI, PySpark, Data Cleansing, Data Analysis Expressions (DAX), Apache Spark, Data Warehousing, Analytics, Data Modeling, Data Analysis, SQL, Azure Active Directory, Advanced Analytics, Microsoft Copilot

    中级 · 专项课程 · 1-3 个月

  • 状态:新
    新
    状态:预览
    预览
    C

    Coursera

    Getting Started with ALM in Azure DevOps

    您将获得的技能: Azure DevOps Pipelines, Azure DevOps, Application Lifecycle Management, Agile Project Management, CI/CD, Continuous Deployment, Continuous Integration, Infrastructure as Code (IaC), Version Control, Agile Methodology, DevOps, Test Automation, Sprint Planning, Release Management, User Story, Software Quality Assurance

    初级 · 课程 · 1-4 周

与 customer service 相关的搜索

customer service fundamentals
customer service essentials: 20 skills for happy clients
customer service with python: build a chatbot using chatgpt
customer service in the age of generative ai
retail customer service
call center customer service
introduction to customer service
خدمة العملاء | customer service
1…555657…362

总之,以下是 10 最受欢迎的 customer service 课程

  • Sustainable Cloud Development : Packt
  • Agile Software Development with Python: TDD and BDD: University of California, Santa Cruz
  • Applied Football Analytics - Looking at real-world cases: Real Madrid Graduate School Universidad Europea
  • AWS AI Practitioner Power Hour: Amazon Web Services
  • Transforming Sales Impact for Sustainable Growth: LearnQuest
  • Introdução ao Gemini Enterprise: Google Cloud
  • AWS Fundamentals Lab Series: Amazon Web Services
  • Gemini Enterprise 소개: Google Cloud
  • Building Champions: Applied Sport Training for Football: Real Madrid Graduate School Universidad Europea
  • Analyze Agent Performance: Build and Test: Coursera

您可以在 Marketing 中学到的技能

市场(经济学) (28)
社交媒体 (15)
营销战略 (14)
分析 (13)
品牌 (13)
数字营销 (13)
营销分析 (11)
计划 (11)
广告 (9)
建模 (9)
社交媒体营销 (9)
品牌管理 (7)

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