
University of Virginia Darden School Foundation
您将获得的技能: 客户支持, AI 个性化服务, 客户服务, 客户参与, 改善客户体验, Prompt Engineering, 生成式人工智能, ChatGPT, 自助服务技术, 提高绩效, 个性化服务, 性能分析
初级 · 课程 · 1-4 周

您将获得的技能: Statistical Process Controls, Statistical Hypothesis Testing, Lean Methodologies, Team Motivation, Process Improvement, Six Sigma Methodology, Kaizen Methodology, Lean Six Sigma, Process Capability, Risk Analysis, Team Leadership, Quality Improvement, Team Management, Benchmarking, Motivational Skills, Performance Measurement, Change Management, Process Analysis, Root Cause Analysis, Regression Analysis
中级 · 专项课程 · 1-3 个月

Tecnológico de Monterrey
您将获得的技能: Search Engine Marketing, Customer Engagement, Brand Management, Digital Media Strategy, Search Engine Optimization, Target Market, Digital Marketing, Web Analytics and SEO, Marketing Communications, Digital Advertising, Social Media Strategy, Digital Transformation, Customer Retention, Content Strategy, Marketing Analytics, Marketing Strategies, Social Media Marketing, Lead Generation, Customer Acquisition Management, Email Marketing
中级 · 专项课程 · 1-3 个月

IE Business School
您将获得的技能: 战略营销, 目标市场, 商务, 营销管理, 同行评审, 消费者行为, 案例研究, 营销策划, 酒店管理, 竞争分析, 营销策略与技巧, 市场分析, 营销效果, 市场运营
初级 · 课程 · 1-3 个月

您将获得的技能: Snowflake Schema, Dashboard, Data Warehousing, Database Management, Data Storage, SQL, Business Intelligence, Data Management, Data Visualization Software, Data Analysis, Cloud Computing, Cloud Platforms, Benchmarking, Market Share
初级 · 指导项目 · 不超过 2 小时

HubSpot Academy
您将获得的技能: Prospecting and Qualification, Sales Presentations, Persona Development, Inside Sales, Sales Prospecting, Sales Process, Target Audience, Sales Strategy, Lead Generation, Customer Analysis, Customer Relationship Management (CRM) Software, Professional Networking
初级 · 课程 · 1-3 个月

Fractal Analytics
您将获得的技能: 数据叙事, 商业智能, 微软Excel, 数据建模, 数据转换, 仪表板, Power BI, 数据清理, 关键绩效指标 (KPI), 数据可视化软件, 交互式数据可视化, 数据分析, Data Analysis 表达式(DAX), 数据可视化, 业务报告
初级 · 课程 · 1-4 周

您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Relationship Building, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis
初级 · 专项课程 · 1-3 个月

Knowledge Accelerators
您将获得的技能: General Data Protection Regulation (GDPR), Information Privacy, Personally Identifiable Information, Law, Regulation, and Compliance, Compliance Management, Regulation and Legal Compliance, Regulatory Requirements, Data Ethics, Compliance Reporting, Data Governance, Data Security, Data Management, Data Integrity, Data Processing
初级 · 课程 · 1-3 个月

University of Maryland, College Park
您将获得的技能: 目标市场, 客户分析, 企业战略, 业务建模, 客户洞察, 面试技巧, 用户关系管理, 创新, 创业, 价值主张, 产品开发, 业务规划, 金融建模
初级 · 课程 · 1-4 周

您将获得的技能: Customer Service, Logistics, Order Delivery, Inventory Management System, Supply Chain, Customer experience improvement, Service Level, Marketing Operations, Operational Efficiency, Performance Measurement
中级 · 课程 · 1-4 周

您将获得的技能: Prompt Engineering, ChatGPT, Blogs, Generative AI Agents, Content Creation, Copywriting, Editing, Customer Advocacy, Brand Management, Target Audience
中级 · 指导项目 · 不超过 2 小时