客户体验课程可以帮助您学习客户旅程 Map、Feedback 分析、服务设计和个性化策略。您可以掌握以同理心为驱动的沟通、解决问题以及在不同接触点之间创建无缝互动的技能。许多课程都会介绍客户关系管理(CRM)软件、调查平台和解析仪表板等工具,这些都有助于收集洞察力和提高客户满意度。

您将获得的技能: PL/SQL, SQL, Business Logic, Stored Procedure, Database Design, Oracle Databases, Database Development, Relational Databases, Data Integrity, Scalability, Procedure Development, Debugging
混合 · 课程 · 1-4 周

您将获得的技能: Oracle Databases, Operational Databases, Scalability, Database Management, Database Architecture and Administration, Software Installation, Virtual Machines, Disaster Recovery, Performance Tuning, Linux
高级设置 · 课程 · 1-4 周

您将获得的技能: Google Gemini, Google Cloud Platform, Generative AI, Marketing Analytics, Customer Insights, Analytics, Business Intelligence, AI Enablement, Predictive Analytics, Query Languages
初级 · 课程 · 1-4 周

您将获得的技能: Cloud-Native Computing, Kubernetes, CI/CD, OpenShift, DevOps, Git (Version Control System), Continuous Deployment, Cloud Applications, Application Deployment, Application Performance Management, YAML
中级 · 课程 · 1-4 周

Packt
您将获得的技能: Vulnerability Scanning, Cyber Security Assessment, Active Directory, Web Applications, Brute-force attacks, Microsoft Windows, Cryptographic Protocols, Bash (Scripting Language), Command-Line Interface, Shell Script, Apache Tomcat, Scripting, Microsoft SQL Servers
中级 · 课程 · 1-3 个月

您将获得的技能: Kubernetes, Application Security, Containerization, Threat Detection, Encryption, Infrastructure Security, Security Engineering, Network Security, Hardening, Scenario Testing, Continuous Monitoring, Virtual Networking, Authorization (Computing), Authentications, YAML
中级 · 课程 · 1-4 周

您将获得的技能: Unsupervised Learning, Machine Learning Algorithms, Applied Machine Learning, Machine Learning, Scikit Learn (Machine Learning Library), Statistical Methods, Dimensionality Reduction, Algorithms, NumPy, Python Programming
中级 · 课程 · 1-3 个月

University of Maryland, College Park
您将获得的技能: Pay Per Click Advertising, Marketing Analytics, Search Engine Optimization, Analytics, Big Data, Google Analytics, Digital Marketing, Search Engine Marketing, Web Analytics, Web Analytics and SEO, Google Ads, Online Advertising, Digital Advertising, Marketing Effectiveness, Advanced Analytics, A/B Testing, Applied Machine Learning, MarTech, Marketing Automation, Machine Learning
中级 · 课程 · 1-4 周

您将获得的技能: CI/CD, Cloud Development, Cloud Applications, Continuous Integration, Amazon Web Services, Continuous Deployment, Amazon CloudWatch, Authentications, Cloud Deployment, Development Environment, AWS Kinesis, Software Development Tools, Identity and Access Management, Scalability, Git (Version Control System)
中级 · 课程 · 1-4 周

您将获得的技能: DevOps, CI/CD, Continuous Integration, Continuous Deployment, Git (Version Control System), Version Control, Software Development, Cloud-Native Computing, Software Development Methodologies, Application Deployment, Cloud Deployment
中级 · 课程 · 1-4 周

您将获得的技能: Virtual Networking, Amazon Web Services, Virtual Private Networks (VPN), Amazon CloudWatch, Network Monitoring, Network Troubleshooting, Amazon Elastic Compute Cloud, Network Security, Network Routing, Load Balancing, Endpoint Security, Network Analysis
中级 · 课程 · 1-4 周

您将获得的技能: 3D Assets, 3D Modeling, Computer Graphics, Animation and Game Design
高级设置 · 课程 · 1-3 个月