客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

您将获得的技能: Reinforcement Learning, Regulatory Compliance, Due Diligence, Artificial Intelligence and Machine Learning (AI/ML), Risk Analysis, Policy Analysis, Policy Development, Algorithms
中级 · 课程 · 1-4 周

您将获得的技能: Customer Service, Advertising, Market Research, Value Propositions, Brand Management, Customer Relationship Management, Target Market, Marketing Communications, Logistics, Customer Insights, Supply Chain Management, Sales Management, B2B Sales, Marketing Strategies, Selling Techniques, Competitive Analysis, Communication
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Google Gemini, Authorization (Computing), Gemini, Authentications, Generative AI Agents, Data Security, Application Deployment, Enterprise Architecture, AI Workflows, Data Access, Large Language Modeling, Agentic systems, LLM Application, Google Cloud Platform, Case Studies, Cloud Security, Enterprise Security, Solution Architecture, Business Logic, Data Integration
初级 · 课程 · 1-3 个月
University of Illinois Urbana-Champaign
您将获得的技能: Social Determinants Of Health, Community Health, Health Equity, Behavioral Economics, Health Administration, Consumer Behaviour, Business Modeling, Artificial Intelligence
攻读学位
初级 · 课程 · 1-4 周

Board Infinity
您将获得的技能: Stress Management, Mindfulness, Personal Development, Mental Concentration, Emotional Intelligence, Self-Awareness, Collaboration, Resilience, Communication, Productivity, Professional Development, Organizational Development, Leadership Studies
初级 · 课程 · 1-4 周

LearnKartS
您将获得的技能: Cloud Security, Open Web Application Security Project (OWASP), Data Governance, Data Management, Data Security, Cloud API, Secure Coding, Application Security, DevSecOps, Cloud Applications, Key Management, Encryption, Personally Identifiable Information, Information Privacy, General Data Protection Regulation (GDPR), OAuth, Cloud Storage, Application Programming Interface (API), Threat Modeling, Data Encryption Standard
初级 · 课程 · 1-4 周
Amazon Web Services
您将获得的技能: 集装箱化, 混合云计算, 亚马逊网络服务, 多租户云环境, AWS 身份和访问管理 (IAM), 云计算架构, 亚马逊 DynamoDB, AWS Kinesis, 云计算管理, 数据分析, 软件架构, 性能调整, 事件驱动编程, 应用程序接口网关, 数据可视化, 云安全, 解决方案架构, 无服务器计算, 亚马逊 S3
中级 · 课程 · 1-4 周

Advancing Women in Tech
您将获得的技能: 产品路线图, 创新, 产品战略, 客户体验战略(CX), 财务分析, 关键绩效指标 (KPI), 产品生命周期管理, 持续改进流程, 收入管理, Agile 方法论, 留住客户, 产品管理, 金融报表, 产品开发
初级 · 课程 · 1-4 周

Microsoft
您将获得的技能: 数据转换, 数据清理, 数据存储技术, 数据导入/导出, 数据存储, 数据质量, 数据操作, 数据整合, 数据分析, 数据完整性, 摘录, Data Validation, Power BI
初级 · 课程 · 1-4 周

Kennesaw State University
您将获得的技能: 社交媒体战略, 社交媒体, 规划, 协作, 面试技巧, 专业网络, 适应, 建立关系, 专业发展, LinkedIn, 谈判, 管理团队, 专业精神, 个人发展, 设定目标, 市场调查, 沟通, 战略传播, 商业研究, 导师
初级 · 专项课程 · 3-6 个月

您将获得的技能: Microsoft Power Platform, Stakeholder Management, Software Development Life Cycle, Team Building, Agile Methodology, Quality Management, Agile Project Management, Project Management Institute (PMI) Methodology, Power BI, Microsoft Power Automate/Flow, Scrum (Software Development), Business Analysis, Virtual Teams, Requirements Management, Risk Management, Team Management, Project Management Life Cycle, Project Management, Microsoft Project, Business
初级 · 专项课程 · 3-6 个月

Amazon Web Services
您将获得的技能: Customer experience improvement, Operational Efficiency, Salesforce, Operational Excellence, Business, Case Studies, Cloud-Based Integration, Amazon Web Services, Systems Integration, Business Solutions, Business Transformation
初级 · 课程 · 1-4 周