客户体验课程可以帮助您学习客户旅程 Map、Feedback 分析、服务设计和个性化策略。您可以掌握以同理心为驱动的沟通、解决问题以及在不同接触点之间创建无缝互动的技能。许多课程都会介绍客户关系管理(CRM)软件、调查平台和解析仪表板等工具,这些都有助于收集洞察力和提高客户满意度。

您将获得的技能: Cloud-Native Computing, Kubernetes, CI/CD, OpenShift, DevOps, Git (Version Control System), Continuous Deployment, Cloud Applications, Application Deployment, Application Performance Management, YAML
中级 · 课程 · 1-4 周

您将获得的技能: Cross Platform Development, C# (Programming Language), .NET Framework, Microsoft Visual Studio, Performance Tuning, Microsoft Development Tools, Application Security, Debugging
中级 · 课程 · 1-4 周

您将获得的技能: Penetration Testing, Cyber Security Assessment, Exploitation techniques, Vulnerability Scanning, Cybersecurity, Vulnerability Assessments, Network Security, Open Web Application Security Project (OWASP), SQL
初级 · 课程 · 1-4 周

中级 · 课程 · 1-3 个月

您将获得的技能: Pivot Tables And Charts, Data Visualization, Data Analysis, Data Transformation, Data Preprocessing, Exploratory Data Analysis, Data Cleansing, Data Import/Export
中级 · 课程 · 1-4 周

您将获得的技能: 3D Modeling, Unreal Engine, 3D Assets, Computer Graphics, Computer Graphic Techniques
中级 · 课程 · 1-3 个月

您将获得的技能: Unreal Engine, User Interface (UI), Data Persistence, Video Game Development, Game Design, Interactive Design, User Interface (UI) Design, Human Machine Interfaces, Animation and Game Design, System Testing, Development Testing, Artificial Intelligence, Debugging
混合 · 课程 · 1-4 周

您将获得的技能: Matplotlib, Statistical Modeling, Descriptive Statistics
混合 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Generative AI Agents, Prompt Engineering, Google Gemini, Generative AI, AI Enablement, Google Cloud Platform, Artificial Intelligence, Business Transformation, Organizational Strategy, Innovation, Large Language Modeling, Customer Engagement
初级 · 课程 · 1-3 个月

您将获得的技能: Autoencoders, Recurrent Neural Networks (RNNs), Convolutional Neural Networks, Tensorflow, Classification Algorithms, Model Evaluation
中级 · 课程 · 1-4 周

Banco Interamericano de Desarrollo
您将获得的技能: Digital Transformation, User Centered Design, Data Integration, Human Resource Strategy, Project Design, Cybersecurity, Process Design, Data Management, Governance, Technology Strategies, Feasibility Studies, Program Evaluation, Interoperability
初级 · 课程 · 1-4 周

您将获得的技能: Motion Graphics, Adobe After Effects, Animations, Cinematography, 3D Modeling, Logo Design, Computer Graphics, File Management
中级 · 课程 · 1-4 周