客户体验课程可以帮助您学习客户旅程 Map、Feedback 分析、服务设计和个性化策略。您可以掌握以同理心为驱动的沟通、解决问题以及在不同接触点之间创建无缝互动的技能。许多课程都会介绍客户关系管理(CRM)软件、调查平台和解析仪表板等工具,这些都有助于收集洞察力和提高客户满意度。

Google Cloud
您将获得的技能: Looker (Software), Business Reporting, Database Administration, Collaborative Software, Google Cloud Platform, Administration, Data Access, Customer Support, Data Sharing, Scheduling, Auditing
中级 · 课程 · 1-3 个月

您将获得的技能: Full-Stack Web Development, Node.JS, User Interface (UI), Restful API, Back-End Web Development, User Accounts, Server Side, Swift Programming, JavaScript Frameworks, Secure Coding, Web Development Tools, Application Programming Interface (API), API Design, Authentications, Mobile Development, Database Software, MongoDB, Web Development, Development Environment, API Gateway
初级 · 专项课程 · 1-3 个月

Coursera
您将获得的技能: AI Personalization, Business Logic, Application Development, C# (Programming Language), Computer Programming, Programming Principles, Data Structures, Debugging
初级 · 课程 · 1-4 周

University of Leeds
您将获得的技能: Integrated Development Environments, Debugging, Microsoft Visual Studio, Unit Testing, Software Development Tools, Development Environment, Version Control
初级 · 课程 · 1-4 周

University of the Arts London
您将获得的技能: Prompt Engineering, Large Language Modeling, Generative AI, ChatGPT, OpenAI, Artificial Intelligence, Responsible AI, Natural Language Processing, Data Ethics, Recurrent Neural Networks (RNNs)
初级 · 课程 · 1-4 周

您将获得的技能: Kubernetes, Application Deployment, Cloud Deployment, Containerization, Prometheus (Software), Cloud-Native Computing, Docker (Software), Data Persistence, Amazon Web Services, DevOps, Scenario Testing, Cloud Computing, Role-Based Access Control (RBAC), Cloud Infrastructure, YAML, Network Troubleshooting, Ubuntu, System Monitoring, Cloud Computing Architecture, Virtual Networking
初级 · 专项课程 · 1-3 个月

您将获得的技能: A/B Testing, Statistical Hypothesis Testing, Statistical Methods, Advanced Analytics, Statistical Analysis, Correlation Analysis, Data Analysis, Report Writing, Probability & Statistics, Analytical Skills, Data-Driven Decision-Making, Health Information Management and Medical Records, Business Process Automation
初级 · 课程 · 1-4 周

您将获得的技能: Web Development Tools, Javascript, Development Environment, Integrated Development Environments, Computer Programming, Debugging, HTML and CSS, Data Structures
初级 · 课程 · 1-4 周

您将获得的技能: Webpack, JavaScript Frameworks, Object Oriented Programming (OOP), Full-Stack Web Development, JSON, Web Development Tools, Javascript, Event-Driven Programming, HTML and CSS, Application Programming Interface (API), Application Deployment, Application Development, Programming Principles, Web Development, Web Applications, Scripting, Browser Compatibility, GitHub, Debugging, User Interface (UI) Design
中级 · 专项课程 · 3-6 个月

Real Madrid Graduate School Universidad Europea
您将获得的技能: AI Personalization, Artificial Intelligence, Governance, Data Governance, Emerging Technologies, Automation, Cognitive flexibility, Augmented and Virtual Reality (AR/VR), Advanced Analytics, Innovation, Robotic Process Automation, Law, Regulation, and Compliance, Ethical Standards And Conduct, Predictive Analytics, Performance Appraisal, Decision Making, Consumer Behaviour, Product Roadmaps, Investment Management, Private Cloud
初级 · 课程 · 1-4 周

Fundação Instituto de Administração
您将获得的技能: Resource Allocation, Customer Analysis, Marketing Channel, Marketing Effectiveness, Data Modeling, Sales Strategy, Web Analytics, Big Data, Business Strategy, Marketing Strategies, Cross-Channel Marketing, Marketing Analytics, Data Management
初级 · 课程 · 1-4 周

您将获得的技能: TCP/IP, Network Protocols, Application Programming Interface (API), Ajax, Web Development, General Networking, Web Applications, Javascript, Scalability, Event-Driven Programming, Server Side, Real Time Data, Network Analysis
中级 · 课程 · 1-3 个月