获得晋升所需的知识和技能。
此角色有 US$61,568 工资中位数¹.
A Computer Support Specialist provides technical help, resolving IT issues with hardware, software, and networks using Windows and Linux systems.
此角色有 US$61,568 工资中位数¹.
提供方
此角色有 US$59,776 工资中位数¹.
A Technical Support Engineer resolves customer issues, ensuring product functionality and satisfaction through troubleshooting and support expertise.
此角色有 US$59,776 工资中位数¹.
提供方
攻读学位
专业证书
课程
IBM
专业证书
Berklee
专项课程
攻读学位
专业证书
课程
IBM
专业证书
Microsoft
专业证书
课程
课程
课程
课程
在整个课程(说明和评估)中使用的语言。
University of California, Davis
您将获得的技能: Telehealth, Health Technology, Continuous Quality Improvement (CQI), Health Equity, Health Care Procedure and Regulation, Health Care, Regulatory Compliance, Health Care Administration, Health Policy, Technical Support, Patient Communication, Patient-centered Care
中级 · 课程 · 1-4 周
IBM
您将获得的技能: 服务台支持, 面试技巧, 专业网络, 技术交流, 系统支持, 专业发展, 技术支持与服务, 语言交流技能, 沟通, 解决问题, 技术支持, 桌面支持, 专业精神
混合 · 课程 · 1-4 周
您将获得的技能: Operating System Administration, Package and Software Management, IT Infrastructure, Network Troubleshooting, Systems Administration, Computer Networking, Infrastructure Security, Encryption, Desktop Support, Network Security, Routing Protocols, TCP/IP, Cybersecurity, Lightweight Directory Access Protocols, Technical Support, Network Protocols, Computer Hardware, Cloud Computing, Customer Service, Debugging
初级 · 专业证书 · 3-6 个月
您将获得的技能: Network Troubleshooting, IT Security Architecture, Computer Networking, Systems Administration, IT Infrastructure, Network Security, Operating System Administration, Cybersecurity, Network Architecture, Application Security, Lightweight Directory Access Protocols, TCP/IP, Desktop Support, Active Directory, File Systems, Technical Support, OS Process Management, Computer Hardware, Microsoft Windows, Software Installation
初级 · 专业证书 · 3-6 个月
您将获得的技能: Operating System Administration, Network Security, Package and Software Management, IT Infrastructure, Computer Networking, Information Systems Security, Systems Administration, Microsoft Windows, Technical Support and Services, Cybersecurity, OSI Models, Encryption, Technical Support, Network Troubleshooting, Disaster Recovery, Operating Systems, TCP/IP, Lightweight Directory Access Protocols, Computer Hardware, Software Installation
初级 · 专业证书 · 3-6 个月
您将获得的技能: Computer Hardware, Operating Systems, Databases, Hardware Troubleshooting, Information Technology, Technical Support, System Configuration, Security Controls, Wireless Networks, Software Installation, Computer Networking, Computer Security Awareness Training, Peripheral Devices
初级 · 课程 · 3-6 个月
您将获得的技能: Operating System Administration, TCP/IP, Systems Administration, Network Troubleshooting, IT Infrastructure, File Systems, OSI Models, Cybersecurity, Network Security, Network Protocols, Microsoft Windows, Operating Systems, Lightweight Directory Access Protocols, Data Security, Linux, Encryption, Technical Support, Computer Hardware, Computer Networking, Information Technology
初级 · 专业证书 · 3-6 个月
您将获得的技能: Search Engine Optimization, Web Analytics and SEO, Keyword Research, Auditing, Information Architecture, Content Strategy, Web Analytics, Content Performance Analysis, Technical Support
初级 · 课程 · 1-3 个月
Johns Hopkins University
您将获得的技能: 服务台支持, 问题跟踪, 电子病历, 健康信息学, 医疗隐私, 健康信息管理, 最终用户培训和支持, 病人沟通, 医疗保健行业知识, 桌面支持, 信息技术, 技术支持
初级 · 课程 · 1-4 周
Coursera
您将获得的技能: Live Streaming, Driving engagement, Customer Engagement, Content Performance Analysis, Content Development and Management, Content Strategy, Community Development, Technical Support
初级 · 课程 · 1-4 周
University of Michigan
您将获得的技能: Analytical Skills, Data Analysis, Data Cleansing, Data Processing, Data Manipulation, Generative AI, ChatGPT, Version Control, Data Visualization Software, Statistical Analysis, Data Collection, Data Management, GitHub, Technical Support, Git (Version Control System)
初级 · 课程 · 1-4 周
您将获得的技能: 命令行界面, 服务台支持, 操作系统, 系统配置, Microsoft Windows, 系统支持, 移动安全, 恶意软件保护, Linux, 技术支持与服务, 网络管理, 桌面支持, 防火墙, Network Security, Encryption, 软件安装, Operating System 管理, Mac OS, 技术支持
中级 · 课程 · 1-3 个月