冲突解决课程可以帮助您学习谈判技巧、积极倾听技巧、调解策略以及人际沟通的动力。您可以培养识别潜在利益、在争议中管理情绪以及促进合作解决问题的技能。许多课程都介绍了冲突评估框架和沟通模型等工具,有助于有效解决分歧和营造积极的环境。

University of California, Irvine
您将获得的技能: 冲突管理, 人际沟通, 组织效能, 沟通策略, 投资组合管理, 跨文化能力, 利益相关者管理, 分析, 案例研究
混合 · 课程 · 1-3 个月

Universidad de Palermo
您将获得的技能: Negotiation, Conflict Management, Relationship Building, Interpersonal Communications, Communication, Empathy, Emotional Intelligence, Business Strategy, Active Listening, Self-Awareness
初级 · 课程 · 1-4 周

您将获得的技能: Diversity and Inclusion, Workplace inclusivity, Cultural Diversity, Empathy, Law, Regulation, and Compliance, Security Awareness, Advocacy, Professionalism, Conflict Management, Accountability, Investigation
中级 · 课程 · 1-4 周

University of Colorado System
您将获得的技能: Conflict Management, Personal Development, Virtual Teams, Workplace inclusivity, Self-Awareness, Adaptability, Verbal Communication Skills, Cognitive flexibility, Relationship Management, Non-Verbal Communication, Dealing With Ambiguity, Relationship Building, Safety Culture, Curiosity, Communication Strategies
初级 · 专项课程 · 1-3 个月

Starweaver
您将获得的技能: Constructive Feedback, Cross-Functional Team Leadership
中级 · 课程 · 1-4 周

您将获得的技能: Backlogs, Stakeholder Communications, Virtual Teams, Stakeholder Management, Agile Product Development, Agile Methodology, Communication, Cross-Functional Collaboration, Negotiation, Conflict Management, Product Management, Product Requirements, User Story, Team Building, Prioritization, Customer experience strategy (CX)
初级 · 课程 · 1-4 周

IESE Business School
您将获得的技能: Corporate Communications, Crisis Management, Strategic Communication, Media Relations, Stakeholder Communications, Public Relations, Business Communication, Press Releases, Business Ethics, Communication, Interviewing Skills, Conflict Management, Public Speaking, Decision Making
初级 · 课程 · 1-4 周

Tecnológico de Monterrey
您将获得的技能: 冲突管理, 情绪商数, 谈判, 人际沟通, 计划执行, 批判性思维, 沟通策略, 沟通, 战略思维, 解决复杂问题, 协作, 文化多样性, 建立关系, 积极倾听, 战略决策, 同理心
高级设置 · 专项课程 · 1-3 个月

您将获得的技能: Team Building, Team Management, Stakeholder Analysis, Internal Communications
初级 · 课程 · 1-4 周

Alfaisal University | KLD
您将获得的技能: Crisis Management, Risk Management, Case Studies, Problem Solving, Emergency Response, Conflict Management, Risk Analysis, Communication Planning
初级 · 课程 · 1-4 周

Packt
您将获得的技能: Conflict Management, Active Listening, Mediation, Teamwork, Collaboration, De-escalation Techniques, Negotiation, Leadership, Interpersonal Communications, Emotional Intelligence, Empathy, Accountability
初级 · 课程 · 1-4 周

University of Alberta
您将获得的技能: Conflict Management, Team Leadership, Organizational Leadership, Diversity and Inclusion, Workplace inclusivity, People Management, Rapport Building, Leadership, Occupational Safety And Health, Communication, Collaboration, Strategic Leadership, Stress Management, Empathy, Employee Engagement, Mental Health, Employee Coaching, Active Listening, Culture Transformation
初级 · 课程 · 1-3 个月