客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

LearnKartS
您将获得的技能: Scope Management, Project Scoping, Leadership and Management, Project Management Institute (PMI) Methodology, Project Management, Meeting Facilitation, Team Leadership, Resource Management, Project Management Life Cycle, Leadership, Project Portfolio Management, Team Building, Scheduling, Project Planning, Ethical Standards And Conduct, Project Risk Management, Work Breakdown Structure, Stakeholder Management
初级 · 课程 · 1-4 周

Kennesaw State University
您将获得的技能: 市场调查, 专业发展, 个人发展, 专业精神, 战略传播, 适应, 设定目标, 谈判, 专业网络, LinkedIn, 社交媒体战略, 管理团队, 沟通, 规划, 协作, 导师, 商业研究, 建立关系, 面试技巧, 社交媒体
初级 · 专项课程 · 3-6 个月

University of California, Davis
您将获得的技能: Relationship Building, Research, Planning, Goal-Oriented, Professionalism, Resilience, Resourcefulness, Problem Solving, Persistence, Persuasive Communication, Time Management, Communication, Strategic Thinking
中级 · 课程 · 1-4 周

Rice University
您将获得的技能: Python 程序设计, 计算机编程, 数据结构, 数据清理, 数据操作, 数据处理, 绘图(图形), 软件包和软件管理, 数据可视化软件, 数据存储, 计划发展, 数据整合, 开发环境, 文件输入/输出, 数据可视化, 数据导入/导出, 编程原则, 脚本语言, 数据分析, 脚本
初级 · 专项课程 · 3-6 个月

Real Madrid Graduate School Universidad Europea
您将获得的技能: Precision Medicine, Accident Prevention, Data Ethics, Kinesiology, Applied Machine Learning, AI Enablement, Bayesian Network, Child Development, Working With Children, Machine Learning, Data-Driven Decision-Making, Epidemiology, Continuous Monitoring, Load Balancing, Decision Support Systems, Emerging Technologies, Predictive Modeling, Health Education, Biomedical Engineering, Data Integration
初级 · 专项课程 · 3-6 个月

您将获得的技能: Unity Engine, Animation and Game Design, Video Game Development, Game Design, Scripting, 3D Assets, User Interface (UI), User Interface (UI) Design, Prototyping, C# (Programming Language), Debugging
初级 · 课程 · 3-6 个月

Google Cloud
您将获得的技能: 高级分析, 数据管理, 数据湖, 云存储, 大数据, Data Governance, 数据存储, 数据整合, 数据仓库, 数据存储技术, Google 云端平台, 元数据管理, 数据安全, Operator 数据库, 数据基础设施, 数据架构
中级 · 课程 · 1-3 个月

University of Virginia Darden School Foundation
您将获得的技能: 客户洞察, AI 个性化服务, 生成式人工智能, 客户体验战略(CX), 营销策略, 营销分析, 搜索引擎营销, 数字化营销, 消费者行为, 内容营销, 关键词研究, 大型语言模型, Google 广告, 点击付费广告, 角色开发
初级 · 课程 · 1-4 周

您将获得的技能: Animations, 3D Assets, 3D Modeling, Animation and Game Design, Computer Graphics, Virtual Environment, Computer Graphic Techniques, Performance Tuning
中级 · 课程 · 1-4 周

您将获得的技能: Azure DevOps Pipelines, Azure DevOps, Application Lifecycle Management, Agile Project Management, CI/CD, Continuous Deployment, Continuous Integration, Infrastructure as Code (IaC), Version Control, Agile Methodology, DevOps, Test Automation, Sprint Planning, Release Management, User Story, Software Quality Assurance
初级 · 课程 · 1-4 周

IBM
您将获得的技能: 计算机视觉, 深度学习, 机器学习算法, 迁移学习, 可视化(计算机制图), 分类算法, 卷积神经网络, 网络架构, Machine Learning 方法, 功能工程, 模型评估
中级 · 课程 · 1-3 个月

您将获得的技能: AI Personalization, Marketing Strategies, Email Marketing, Growth Strategies, Marketing Automation, MarTech, Marketing Effectiveness, Strategic Marketing, AI Enablement, Marketing Analytics, Personalized Service, Data Ethics, Customer experience strategy (CX), Customer Engagement, Customer Relationship Management (CRM) Software, Lead Generation, Customer Insights, Artificial Intelligence and Machine Learning (AI/ML), Customer Retention, Responsible AI
初级 · 课程 · 1-4 周