客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: Facebook, Target Audience, Online Advertising, Digital Advertising, Advertising, Advertising Campaigns, Social Media Campaigns, Paid media, Campaign Management, Social Media, Performance marketing, Social Media Management, Bidding, A/B Testing, Lead Generation, Customer Engagement, Brand Awareness
混合 · 课程 · 1-3 个月

Universidad de los Andes
您将获得的技能: Augmented and Virtual Reality (AR/VR), Virtual Reality, Augmented Reality, Virtual Environment, 3D Assets, Unreal Engine, Unity Engine, User Experience, Software Development Tools, Animations, Experience Design, Technology Solutions, Simulations
初级 · 课程 · 1-3 个月

您将获得的技能: User Research, Usability Testing, Stakeholder Engagement, User Experience Design, User Experience, Experience Design, Persona (User Experience), Workflow Management, Human Centered Design, User Centered Design, UI/UX Strategy, Wireframing, Prototyping, Design Thinking, Cross-Functional Collaboration, Information Architecture, Storytelling
初级 · 课程 · 1-3 个月

您将获得的技能: Market Research, Market Analysis, Competitive Analysis, Business Research, Market Intelligence, Global Marketing, Business Strategy, Strategic Marketing, Target Market, Consumer Behaviour, Performance Measurement, Report Writing, Analysis, Financial Acumen
混合 · 课程 · 1-4 周

您将获得的技能: Data Integration, Performance Tuning, Serverless Computing, Database Architecture and Administration, Data Quality, Data Transformation
初级 · 课程 · 1-3 个月

LearnQuest
您将获得的技能: No-Code Development, Model Deployment, Applied Machine Learning, MLOps (Machine Learning Operations), Machine Learning, Return On Investment, Model Evaluation, Analytics, Performance Measurement, Business Metrics, Responsible AI, Cloud Computing, Big Data, Scalability, Workflow Management, Continuous Improvement Process, Business Continuity, Auditing, Performance Tuning, Application Programming Interface (API)
中级 · 课程 · 1-4 周

Birla Institute of Technology & Science, Pilani
您将获得的技能: MongoDB, Redis, NoSQL, Database Management Systems, Database Systems, Operational Databases, Databases, Data Store, Amazon DynamoDB, Relational Databases, Database Design, Apache Kafka, Database Management, SQL, Distributed Computing, Databricks, Big Data, Data Architecture, Data Modeling, Cloud Computing
中级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Canva (Software), Prompt Engineering, Timelines, Email Automation, Microsoft Power Automate/Flow, Setting Appointments, Calendar Management, Automation, Microsoft 365, Generative AI, ChatGPT, Collaborative Software, Business Process Automation, Artificial Intelligence, Collaboration, Time Management, Productivity, Personal Development, Natural Language Processing, Communication
中级 · 专项课程 · 1-3 个月

Cisco Learning and Certifications
您将获得的技能: OSI Models, Network Architecture, Computer Networking, TCP/IP, Network Protocols, General Networking, Network Infrastructure, Wireless Networks, Network Routing, Local Area Networks, Network Security, Virtual Local Area Network (VLAN), Load Balancing, Wide Area Networks, Cloud Computing
初级 · 课程 · 1-3 个月

您将获得的技能: Content Management Systems, Web Analytics, Search Engine Optimization, Web Design, Retail Management, Order Management, E-Commerce, Marketing Strategies, Blogs, Customer Relationship Management (CRM) Software, Content Creation, Dashboard, Email Marketing
初级 · 课程 · 1-3 个月

您将获得的技能: UI Components, ASP.NET, JavaScript Frameworks, C# (Programming Language), Application Programming Interface (API), Web Applications, Full-Stack Web Development, Restful API, Cloud Deployment, .NET Framework, Microsoft Azure, Back-End Web Development, Object-Relational Mapping, Application Frameworks, Network Routing, Cloud Applications, Server Side, Javascript, Application Deployment, Authentications
中级 · 专项课程 · 3-6 个月

您将获得的技能: Agile Project Management, Agile Software Development, Agile Methodology, Sprint Retrospectives, Project Controls, Project Scoping, Project Management Life Cycle, Sprint Planning, Project Management, User Story, Project Documentation, Scope Management, Change Control, Waterfall Methodology, Lean Methodologies, Prioritization
中级 · 课程 · 1-4 周