客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。
Amazon Web Services
您将获得的技能: 集装箱化, 无服务器计算, 应用程序部署, Docker (软件), 可扩展性, 系统监控, 亚马逊网络服务, Kubernetes, 亚马逊弹性计算云 Computing, 微服务, 亚马逊云观察
初级 · 课程 · 1-4 周

Amazon Web Services
您将获得的技能: 生成式人工智能, 大型语言模型, AI 赋能, 人工智能, 亚马逊基岩, 人工智能和机器学习(AI/ML)
初级 · 课程 · 1-4 周

SkillsBooster Academy
您将获得的技能: Generative AI, AI Product Strategy, Brand Strategy, Content Creation, Business Communication, Storytelling, Media Production, Brand Awareness, Social Media Content, Digital Design, Business Ethics, Marketing Communications, Creative Thinking, Influencing, Business Transformation, Entrepreneurship, Creative Problem-Solving, Media and Communications, Customer Engagement, Digital Marketing
初级 · 课程 · 1-3 个月

LearnQuest
您将获得的技能: Sales Training, Inside Sales, Closing (Sales), Regional Sales, Sales Enablement, Sales Management, Sales Prospecting, Active Listening, Customer Relationship Management (CRM) Software, Meeting Facilitation, Marketing Automation, Discussion Facilitation, Customer Analysis, Virtual Teams, Stakeholder Analysis, Customer Insights, Negotiation, Needs Assessment, Data Storytelling, Emotional Intelligence
初级 · 专项课程 · 1-3 个月

LearnQuest
您将获得的技能: AI Workflows, Technical Communication, AI Enablement, Model Deployment, Generative AI Agents, Data Integration, AI Orchestration, Reinforcement Learning, Artificial Intelligence and Machine Learning (AI/ML), Agentic systems, Responsible AI, Artificial Intelligence, Cloud Computing, Deep Learning, Data Visualization, Python Programming, Machine Learning, Data Engineering, Anomaly Detection, Statistical Analysis
初级 · 专项课程 · 1-3 个月

Coursera
您将获得的技能: Model Evaluation, Exploratory Data Analysis, Scikit Learn (Machine Learning Library), Probability & Statistics, Pandas (Python Package), Natural Language Processing, Data Preprocessing, Data Analysis, Classification Algorithms, Python Programming, Machine Learning
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Workflow Management, No-Code Development, Process Improvement, Business Process Automation, Process Design, Automation, Project Management Software, Systems Thinking, Slack (Software), Collaborative Software, Cloud-Based Integration, Data Integration
初级 · 课程 · 1-4 周

LearnQuest
您将获得的技能: Sales Presentation, Influencing, Persuasive Communication, Intercultural Competence, Virtual Teams, Storytelling, Behavioral Economics, Business Research, Value Propositions, Active Listening, Market Research, Empathy & Emotional Intelligence, Sales Pipelines, Marketing Psychology, Digital Communications, Collaboration, Customer Relationship Management (CRM) Software, Stakeholder Management, Strategic Communication, Cross-Functional Collaboration
中级 · 专项课程 · 1-3 个月

Palo Alto Networks
您将获得的技能: 恶意软件保护, 威胁建模, 网络安全, 软件即服务, Authentication, 密码学, 零信任网络访问ibility, 云计算, 系统配置, 云安全, Network Security, 防火墙, 网络攻击, AI 安全, 端点安全
中级 · 课程 · 1-3 个月

您将获得的技能: Google App Engine, Cloud Applications, Restful API, Google Cloud Platform, Cloud Computing Architecture, OAuth, Cloud Computing, Cloud Services, Application Deployment, Platform As A Service (PaaS), Python Programming, Cloud Storage, Application Performance Management, Authentications, Web Applications, Data Store, MySQL, Scalability
初级 · 课程 · 1-3 个月

Universidad Nacional Autónoma de México
您将获得的技能: Social Media Marketing, Performance Analysis, Social Media, Social Media Strategy, Target Audience, Content Creation, Digital Marketing, Performance Metric, Marketing, Marketing Strategies, Brand Awareness, Digital Content, Customer Engagement, Instagram, TikTok, Branding, Facebook, Business Metrics, LinkedIn, Trend Analysis
初级 · 课程 · 1-3 个月

University of Maryland, College Park
您将获得的技能: 商业策略, 市场调查, 销售流程, 创新, 客户洞察, 创业, 销售策略, 工艺验证, 产品开发, 客户分析, 金融, 商业化, 营销策划, 市场分析, 新业务开发, 营销, 业务规划, 销售管道, 产品管理, 销售管理
初级 · 课程 · 1-3 个月