客户旅程课程可以帮助您学习客户细分、接触点分析和体验映射。您可以掌握制定个性化营销策略、分析客户 Feedback 和优化 Conversion Rate 的技能。许多课程都会介绍客户关系管理(CRM)软件、旅程映射工具和解析平台等工具,帮助您跟踪客户互动并衡量策略的有效性。

HubSpot Academy
您将获得的技能: 目标市场, 潜在客户开发, 销售流程, 销售策略, 销售支持, 结算(销售), 销售, 消费者行为, 克服 Object, Service Level Agreement, 探矿和鉴定, 员工培训, 咨询式销售, 预订(销售), HubSpot CRM, 销售展望, 管理培训与发展, 销售培训, 销售管理, 内部销售
初级 · 专项课程 · 1-3 个月

University of California, Davis
您将获得的技能: Responsive Web Design, Color Theory, Version Control, Typography, HTML and CSS, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), GitHub, Git (Version Control System), Web Design, Web Design and Development, Web Development, Web Content Accessibility Guidelines, Front-End Web Development, Image Quality, Web Applications, Animations, Web Content, Mobile Development, User Interface (UI) Design
初级 · 专项课程 · 3-6 个月

您将获得的技能: Cold Calling, Selling Techniques, Closing (Sales), Overcoming Objections, Sales Presentation, Sales, Sales Process, Sales Prospecting, Lead Generation, Telephone Skills, Customer Relationship Building, Active Listening, Communication Strategies, Customer Engagement
初级 · 课程 · 1-4 周

Dubai College of Tourism
您将获得的技能: 战略营销, 目标市场, 接待服务, 促销策略, 营销渠道, 营销, 市场趋势, 数字化营销, 在线广告, 客户洞察, 消费者行为, 适应, 用户关系管理, 营销策划, 营销策略与技巧, 改善客户体验, 酒店管理, 内容营销
初级 · 课程 · 1-4 周

您将获得的技能: Agile Project Management, Agile Software Development, Agile Methodology, Sprint Retrospectives, Project Controls, Project Scoping, Project Management Life Cycle, Sprint Planning, Project Management, User Story, Project Documentation, Scope Management, Change Control, Waterfall Methodology, Lean Methodologies, Prioritization
中级 · 课程 · 1-4 周

Coursera
您将获得的技能: Technical Sales, Sales Presentation, Solution Selling, B2B Sales, Consultative Approaches, Customer Relationship Building, Sales Process, Return On Investment, Stakeholder Engagement, Value Propositions, Customer Analysis
中级 · 课程 · 1-4 周

University of California, Davis
您将获得的技能: Self-Awareness, Personal Attributes, Personal Development, Research, Student-Centred Learning, Lifelong Learning, Goal Setting, Decision Making
初级 · 课程 · 1-4 周

您将获得的技能: Ideation, Adobe Firefly, Target Audience, Creative Problem-Solving, Conceptual Design, Creative Thinking, Brainstorming, Creativity, Communication, Design Thinking, Adobe Express, Visual Design, Storyboarding, Entrepreneurship, Value Propositions, Generative AI, Prototyping, Problem Solving, Adobe Creative Cloud, Market Opportunities
初级 · 课程 · 1-4 周

您将获得的技能: Project Closure, Agile Project Management, Product Roadmaps, Project Management, Agile Software Development, Backlogs, Procurement, Stakeholder Management, Scope Management, Project Management Life Cycle, Agile Methodology, Project Controls, Project Risk Management, Project Planning, Project Schedules, Project Scoping, Project Estimation, Project Implementation, Waterfall Methodology, Project Performance
初级 · 专项课程 · 3-6 个月

您将获得的技能: 前端网络开发, 数据访问, 数据流, 应用编程接口 (API), 网页设计与开发, UI 组件, 网络开发, JavaScript 框架, JSON, 事件驱动编程, Javascript, React.js, 全栈式网络开发, React Redux, 网络应用
中级 · 课程 · 1-4 周

您将获得的技能: Cascading Style Sheets (CSS), Debugging, Search Engine Optimization, PHP (Scripting Language), jQuery, Hypertext Markup Language (HTML), MySQL, WordPress, Web Applications, Application Programming Interface (API), Web Development, Content Management Systems, Restful API, Javascript, Application Deployment, Cloud Hosting, Program Development, Object Oriented Programming (OOP), Servers, Development Environment
中级 · 专项课程 · 3-6 个月

您将获得的技能: Search Engine Optimization, Consumer Behaviour, Case Studies, Marketing, Web Analytics and SEO, Marketing Strategies, Process Improvement and Optimization, Digital Advertising, Digital Marketing, Target Audience, Marketing Effectiveness, Competitive Analysis, Keyword Research, Market Opportunities, Business Strategy, Content Strategy, Strategic Thinking, Advertising, Brand Strategy, Market Analysis
初级 · 专项课程 · 1-3 个月