
AI CERTs
您将获得的技能: AI Personalization, AI Product Strategy, Customer Service, Customer Insights, Customer Analysis, AI Enablement, Customer Data Management, Responsible AI, Personalized Service, Customer Support, Customer experience strategy (CX), Customer and Client Support, Data Ethics, Customer Relationship Building, Customer Engagement, Customer Retention, Artificial Intelligence and Machine Learning (AI/ML), Customer Success Management, Generative AI Agents, Generative AI
初级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Customer experience improvement, Journey Mapping, Generative AI, Customer Insights, AI Personalization, Customer Analysis, ChatGPT, Customer experience strategy (CX), Data-Driven Marketing, Real Time Data, AI Integrations, Analysis, Design
中级 · 课程 · 1-4 周
University of Illinois Urbana-Champaign
您将获得的技能: 营销心理学, 创新, 产品开发, 客户关系管理, 商业策略, 新产品开发, 客户分析, 客户洞察, 消费者行为, 市场研究, 工艺开发, 用户反馈
初级 · 课程 · 1-4 周
Emory University
您将获得的技能: 数据分析, Microsoft Excel, 市场营销, 回归分析, 数据驱动的营销, 描述性统计, 营销效果, 数据转换, 探索性数据分析, 透视表和图表, 营销分析, 消费者行为, 客户洞察, 统计方法, 数据操作, 数据驱动决策, 统计可视化, Excel 公式
中级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Customer Analysis, Unsupervised Learning, Customer Insights, Marketing Analytics, Applied Machine Learning, Data Analysis, Machine Learning Methods, Web Analytics, Data-Driven Marketing, Retail Store Operations, Machine Learning, Machine Learning Algorithms, Histogram, Decision Tree Learning, Data Preprocessing, Pandas (Python Package)
中级 · 课程 · 1-4 周

您将获得的技能: Marketing Analytics, Customer Analysis, Customer Insights, Marketing Effectiveness, Data-Driven Marketing, Marketing Budgets, Spreadsheet Software, Return On Investment, Customer Relationship Management, Customer Retention, Marketing Strategies, Target Audience, Data-Driven Decision-Making, Data Transformation, Growth Strategies
初级 · 课程 · 1-4 周

SAP
您将获得的技能: 项目管理, 业务要求, 敏捷方法, 旅程制图, Agile 方法论, 业务分析, SAP 应用软件, 需求征询, 利益相关者的参与, 解决方案设计, 过程分析, 利益相关者管理, 利益攸关方沟通, SAP S/4HANA, 咨询, 客户分析, 客户参与, 客户洞察, 利益相关者分析, 技术咨询, 协商方法
初级 · 课程 · 1-3 个月
您将获得的技能: AI Personalization, Customer Insights, ChatGPT, Generative AI, Call Center Experience, Customer experience improvement, Customer Analysis, Customer Engagement, AI Integrations, AI Workflows, Customer Service, Process Optimization, Customer Support, Operational Efficiency, Automation, Analysis
初级 · 课程 · 1-4 周

University of Colorado System
您将获得的技能: Marketing Analytics, Data-Driven Marketing, Probability & Statistics, Regression Analysis, Data-Driven Decision-Making, Data Ethics, Statistical Analysis, Statistical Hypothesis Testing, Customer Insights, Analytical Skills, Customer Analysis, Customer Retention, Correlation Analysis, Descriptive Statistics, Data Analysis, Analytics, Statistical Visualization, Statistical Modeling, Predictive Analytics, Descriptive Analytics
中级 · 课程 · 1-4 周

您将获得的技能: Market Research, Customer Analysis, Product Strategy, Strategic Marketing, Workflow Management, Survey Creation, No-Code Development, Consumer Behaviour, Market Analysis, Customer Insights, Quantitative Research, Data Integration, Business Process Automation, Automation, Process Design, Real Time Data, Product Design, Decision Making, Cloud-Based Integration, Data Quality
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Customer Insights, AI Personalization, Customer Analysis, Customer experience strategy (CX), Generative AI, User Feedback, Customer experience improvement, Customer Engagement, Business Intelligence, Trend Analysis, Data-Driven Decision-Making, Predictive Analytics, Data Analysis, Artificial Intelligence
初级 · 课程 · 1-4 周

您将获得的技能: Data Storytelling, Data Presentation, Customer Analysis, Customer Retention, Customer Insights, Strategic Decision-Making, Product Strategy, Data Analysis, Knowledge Transfer, Data-Driven Decision-Making, Advanced Analytics, Unsupervised Learning, Applied Machine Learning, Technical Documentation, Performance Measurement, Machine Learning Algorithms
中级 · 课程 · 1-4 周