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“customer experience improvement” 的结果
- 状态:预览
Coursera Instructor Network
您将获得的技能: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Public Administration, Organizational Strategy, Public Policies, Case Studies, Business Strategies, Strategic Thinking, Technology Strategies, Leadership
- 状态:免费试用
您将获得的技能: Prompt Engineering, Microsoft Copilot, Competitive Analysis, Marketing Design, Marketing Strategies, Marketing Planning, Marketing, Marketing Analytics, Performance Reporting, Marketing Channel, Generative AI, Microsoft 365, Customer Analysis, Artificial Intelligence, Customer experience improvement, Customer Retention
- 状态:新状态:免费试用
Real Madrid Graduate School Universidad Europea
您将获得的技能: Marketing Analytics, AI Personalization, Predictive Analytics, Customer Engagement, Data-Driven Decision-Making, Marketing Strategies, Emerging Technologies, Revenue Management, Loyalty Programs, Brand Marketing, Digital Media Strategy, Real Time Data, Augmented and Virtual Reality (AR/VR), Forecasting, Content Management, Media Relations, Artificial Intelligence, Price Negotiation
- 状态:免费试用
CVS Health
您将获得的技能: 时间管理, 沟通, 事务处理, 建立客户关系, 问候客户, 零售销售, 收银机操作, 数据输入, 团队合作, 订单管理系统, 专业精神, 社交媒体, 付款处理和收款, 客户服务, 销售点, 客户咨询, 电子商务, 零售店运营
- 状态:预览
National Taiwan University
您将获得的技能: Revenue Management, Service Design, Customer experience improvement, Financial Services, Innovation, Economics, Product Design, Case Studies, Platform As A Service (PaaS), Business Modeling, Business Strategy, Consumer Behaviour
- 状态:预览
Universidades Anáhuac
您将获得的技能: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration
- 状态:免费试用
CVS Health
您将获得的技能: 情绪商数, 时间管理, 沟通, 团队合作, 问候客户, 解决问题, 数据输入, 呼叫中心经验, 语言交流技能, 性能指标, 个人发展, 呼入电话, 解决客户投诉, 客户服务, 成长意识, 客户数据管理, 客户咨询, 降级技巧
- 状态:预览
Case Western Reserve University
您将获得的技能: 数据驱动的决策制定, 系统思考, 持续质量改进 (CQI), 管理团队, 患者安全, 团队管理, 临床领导, 以患者为中心的护理, 卫生系统
- 状态:免费试用
University of California San Diego
您将获得的技能: 创新, 用户体验设计, 创造力, 以人为本的设计, 以用户为中心的设计, 定性研究, 原型设计, 故事板, 可用性测试, 用户研究, 角色(用户体验), 面试技巧, 设计研究
- 状态:免费试用
University of Houston
您将获得的技能: 公共卫生, 质量改进, 持续改进流程, 医疗保健管理, 组织领导力, 组织变革, 多样性意识, 流程改进, 团队合作, 持续质量改进 (CQI), 医疗保健, 护理管理, 基于价值的护理, 健康教育
- 状态:免费试用
Coursera Instructor Network
您将获得的技能: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Product Support, Operational Efficiency, Automation
您将获得的技能: Salesforce, Data Sharing, Authentications, Web Analytics, Single Sign-On (SSO), User Accounts, Data Access, Drive Engagement, Cloud Development, Customer experience improvement, Dashboard, Role-Based Access Control (RBAC), Registration, Content Management
总之,以下是 10 最受欢迎的 customer experience improvement 课程
- Creating Service Innovation Culture in Public Sector: Coursera Instructor Network
- Upgrade Your Marketing Strategy with Microsoft Copilot: Microsoft
- AI in Fan Engagement: Real Madrid Graduate School Universidad Europea
- 零售客户服务: CVS Health
- 服務模式的體驗、設計與創新:從痛點到賣點 (Experience, Design, and Innovation of Service Models: from Pain Points to Selling Points): National Taiwan University
- Customer Success: Conociendo al cliente: Universidades Anáhuac
- 呼叫中心客户服务: CVS Health
- 带头提高医疗质量: Case Western Reserve University
- 用户体验:研究与原型设计: University of California San Diego
- 基于价值的护理:组织中的质量改进: University of Houston