筛选依据
主题必需的
语言必需的
在整个课程(说明和评估)中使用的语言。
了解产品必需的
级别必需的
课程长度必需的
技能必需的
字幕必需的
教师必需的
浏览客户体验课程目录
- 状态:新状态:免费试用
您将获得的技能: Merchandising, E-Commerce, Product Assortment, Web Applications, Business-To-Consumer, Scalability, Project Implementation, Business Technologies, Technology Solutions, System Implementation, Value Propositions, Digital Transformation, Case Studies, Solution Delivery, Systems Integration, Business Requirements, Customer experience strategy (CX), Solution Architecture, B2B Sales, Application Programming Interface (API)
- 状态:预览
Universidades Anáhuac
您将获得的技能: Customer Success Management, Customer Service, Customer Relationship Building, Customer Relationship Management, Customer experience strategy (CX), Customer Retention, Customer Engagement, Customer Data Management, Sales Process, Business Metrics, Performance Measurement, Service Management, Key Performance Indicators (KPIs), Customer Insights, Sales Strategy, Data-Driven Decision-Making
Alfaisal University | KLD
您将获得的技能: Customer Service, Customer Relationship Building, Customer and Client Support, Customer Complaint Resolution, Customer Retention, Business Planning, Company, Product, and Service Knowledge, Communication, Ethical Standards And Conduct
- 状态:免费试用
CVS Health
您将获得的技能: 冲突管理, 追加销售, 客户服务, 积极倾听, 时间管理, 问候客户, 语言交流技能, 沟通, 专业精神, 事务处理, 交叉销售, 公司名称, 客户参与, 同理心, 非语言交流, 零售店运营, 产品演示, 社交媒体
- 状态:免费试用
您将获得的技能: Customer Insights, Microsoft Copilot, Customer Analysis, Persona Development, Marketing Analytics, Marketing, Marketing Strategies, Report Writing, Search Engine Marketing, Generative AI Agents, Target Audience, Prompt Engineering, Search Engine Optimization, Social Media Marketing, Data Import/Export
- 状态:免费试用
Kennesaw State University
您将获得的技能: Customer Retention, Trustworthiness, Expectation Management, Corporate Sustainability, Brand Loyalty, Customer Relationship Management, Customer Insights, Customer experience strategy (CX), Sustainable Development, Human Resource Strategy, Sustainable Business, Customer Relationship Building, Consultative Approaches, Diversity Marketing, Customer Analysis, Value Propositions, Organizational Change, Business Strategy, Business, Marketing
- 状态:免费试用
Kennesaw State University
您将获得的技能: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour
- 状态:新状态:免费试用
您将获得的技能: E-Commerce, Business-To-Consumer, Digital Transformation, Project Implementation, Solution Delivery, Business Requirements, Business Technologies, Customer experience strategy (CX), B2B Sales
- 状态:免费试用
CVS Health
您将获得的技能: 呼叫中心经验, 降级技巧, 客户服务, 沟通, 问候客户, 团队合作, 数据输入, 性能指标, 语言交流技能, 解决问题, 情绪商数, 解决客户投诉, 客户咨询, 个人发展, 时间管理, 成长意识, 客户数据管理, 呼入电话
- 状态:免费试用
CVS Health
您将获得的技能: 建立客户关系, 客户服务, 沟通, 问候客户, 收银机操作, 零售销售, 团队合作, 数据输入, 订单管理系统, 客户咨询, 事务处理, 销售点, 零售店运营, 时间管理, 电子商务, 专业精神, 付款处理和收款, 社交媒体
- 状态:免费试用
University of Illinois Urbana-Champaign
您将获得的技能: 新产品开发, 创新, 案例研究, 用户反馈, 消费者行为, 商业策略, 市场调查, 客户洞察, 客户体验战略(CX), 产品开发, 服务设计, 设计思维, 用户关系管理, 客户分析
- 状态:免费试用
您将获得的技能: Loyalty Programs, Customer Retention, E-Commerce, Customer Relationship Management, Web Analytics, Digital Marketing, Product Improvement, Email Marketing, Marketing Analytics, Customer Insights, Portfolio Management, Generative AI Agents, Performance Metric
总之,以下是 10 最受欢迎的 customer experience 课程
- Adobe Ecommerce Foundation: Adobe
- Customer Success: Conociendo al cliente: Universidades Anáhuac
- خدمة العملاء | Customer Service: Alfaisal University | KLD
- 与客户互动: CVS Health
- Using Microsoft Copilot to Understand Your Customer: Microsoft
- Customer Centricity with Professor Jagdish Sheth: Kennesaw State University
- Customer Centricity as Competitive Advantage - Jagdish Sheth: Kennesaw State University
- Course 1: Introduction to Digital Experience and Ecommerce: Adobe
- 呼叫中心客户服务: CVS Health
- 零售客户服务: CVS Health