冲突解决课程可以帮助您学习谈判技巧、积极倾听技巧、调解策略以及人际沟通的动力。您可以培养识别潜在利益、在争议中管理情绪以及促进合作解决问题的技能。许多课程都介绍了冲突评估框架和沟通模型等工具,有助于有效解决分歧和营造积极的环境。

LearnKartS
您将获得的技能: Self-Awareness, Emotional Intelligence, Conflict Management, Social Skills, Personal Development, Empathy, Self-Motivation, Professional Development, Professionalism, Collaboration, Employee Engagement, Leadership, Relationship Management, Resilience, Communication, Stress Management, Adaptability
初级 · 课程 · 1-4 周

您将获得的技能: Collaborative Software, Git (Version Control System), Version Control, Debugging, Software Development Tools, Problem Management, Configuration Management, Software Technical Review, Conflict Management, Root Cause Analysis, Reconciliation
初级 · 课程 · 1-4 周

Coursera
您将获得的技能: Succession Planning, Performance Appraisal, Responsible AI, Negotiation, Human Resource Strategy, Culture Transformation, Applicant Tracking Systems, Performance Review, Talent Management, Strategic Leadership, Employee Engagement, Business Transformation, Organizational Development, Conflict Management, Employee Retention, Compensation Management, Workforce Planning, Performance Management, Generative AI, Employee Onboarding
中级 · 专项课程 · 3-6 个月

Packt
您将获得的技能: Constructive Feedback, Assertiveness, Conflict Management, Productivity, Communication, Communication Strategies, Influencing, Verbal Communication Skills, Time Management, Goal Setting, Stress Management, Resilience, Empowerment, Interpersonal Communications, Prioritization, Active Listening, Mediation, Persuasive Communication, Professional Development, Business Communication
中级 · 专项课程 · 1-3 个月

Starweaver
您将获得的技能: Constructive Feedback, Cross-Functional Team Leadership
中级 · 课程 · 1-4 周

您将获得的技能: Nursing Management, Legal Risk, Clinical Leadership, Continuous Quality Improvement (CQI), Stakeholder Engagement, Health Equity, Nursing Administration, Patient Safety, Strategic Leadership, Conflict Management, Teamwork, Nursing, Change Management, Financial Management, Decision Making, Healthcare Ethics, Quality Improvement, Staff Management, Strategic Planning, Delegation Skills
中级 · 专项课程 · 3-6 个月

您将获得的技能: Billing & Invoicing, QuickBooks (Accounting Software), Billing, Invoicing, Billing Systems, Accounts Payable and Receivable, Payment Processing and Collection, Investigation, Claims Processing, Accounting, Customer Complaint Resolution, Email Automation, Analysis, Cash Flow Forecasting, Business Process Automation, Automation, Document Management
初级 · 课程 · 1-4 周

您将获得的技能: Conflict Management, Assertiveness, Leadership, Professionalism, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, People Management, Communication, Constructive Feedback, Empathy
初级 · 课程 · 1-4 周

University of California, Irvine
您将获得的技能: 冲突管理, 人际沟通, 组织效能, 沟通策略, 投资组合管理, 跨文化能力, 利益相关者管理, 分析, 案例研究
混合 · 课程 · 1-3 个月

Tecnológico de Monterrey
您将获得的技能: Conflict Management, Negotiation, Communication, Interpersonal Communications, Relationship Building, Emotional Intelligence, Active Listening, Decision Making, Critical Thinking
中级 · 课程 · 1-4 周

Erasmus University Rotterdam
您将获得的技能: 冲突管理, 风险管理, 风险分析, 缓解, 适应气候变化, 社会经济学, 研究, 政策制定, 政策分析, 道德标准与行为, 危机干预, 国际关系, 案例研究, 应急响应, 社区发展
中级 · 课程 · 1-3 个月

Universiteit Leiden
您将获得的技能: 冲突管理, 仲裁, 案例研究, 国际关系, 外交, 法律战略
混合 · 课程 · 1-3 个月