
您将获得的技能: Cross Selling, Retail Sales, Product Demonstration, Upselling, Selling Techniques, Personalized Service, Sales Training, Sales Strategy, Customer experience improvement, Merchandising, Customer Service, Team Oriented, Customer Engagement, Customer Complaint Resolution
中级 · 课程 · 1-4 周

您将获得的技能: Persona (User Experience), User Experience Design, User Interface (UI), Miro AI, User Experience, User Centered Design, Customer Insights, Collaborative Software, Diversity and Inclusion, Product Development
初级 · 指导项目 · 不超过 2 小时

Coursera
您将获得的技能: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Customer Service, AI Enablement, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Business Ethics, Information Privacy
初级 · 课程 · 1-4 周

您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer experience strategy (CX), Customer Success Management, Customer Acquisition Management, Customer Analysis, Customer Data Management, Brand Loyalty, Customer Retention, Customer Engagement, Organizational Strategy, Marketing Automation, Case Studies, Value Propositions, Market Analysis, Portfolio Management, Analysis, Business Strategy, Competitive Analysis, Spatial Data Analysis
初级 · 专项课程 · 1-3 个月

Arizona State University
您将获得的技能: 沟通策略, 集思广益, 促销策略, 销售演示, 商业营销, 广告, 演讲, 说服沟通, 销售技巧, 咨询式销售, 员工调查, 产品推广, 词汇, 营销传播, 商务信函
中级 · 课程 · 1-3 个月

Coursera
您将获得的技能: Customer Relationship Management (CRM) Software, Customer Relationship Management, Customer Data Management
初级 · 课程 · 1-4 周

HubSpot Academy
您将获得的技能: Prospecting and Qualification, Sales Presentations, Persona Development, Inside Sales, Sales Prospecting, Sales Process, Target Audience, Sales Strategy, Lead Generation, Customer Analysis, Customer Relationship Management (CRM) Software, Professional Networking
初级 · 课程 · 1-3 个月

University of Washington
您将获得的技能: 商务写作, 交流, 日程安排, 商务交流, 语言能力, 语法, 演讲, 口头表达, 建立关系, 专业网络, 电话技能, 英语, 建立融洽关系, 语言交流技能, 词汇, 商务信函
中级 · 课程 · 1-3 个月

Alfaisal University | KLD
您将获得的技能: Customer Service, Customer and Client Support, Customer Complaint Resolution, Customer Relationship Management, Customer Retention, Customer experience improvement, Business Planning, Active Listening, Company, Product, and Service Knowledge, Communication, Adaptability
初级 · 课程 · 1-4 周

University of California, Davis
您将获得的技能: 写作, 口语理解, 西班牙语, 语法, 口头表达, 词汇
初级 · 课程 · 1-4 周

LearnKartS
您将获得的技能: Professionalism, Business Communication, Communication, Communication Strategies, Intercultural Competence, Professional Development, Personal Development, Workforce Development, Community Development
初级 · 课程 · 1-4 周

University of Colorado System
您将获得的技能: Marketing Analytics, Probability & Statistics, Statistical Methods, Regression Analysis, Data-Driven Decision-Making, Data Ethics, Statistical Analysis, Marketing Effectiveness, Statistical Hypothesis Testing, Customer Insights, Customer Analysis, Correlation Analysis, Descriptive Statistics, Data Analysis, Analytics, Marketing Strategies, Exploratory Data Analysis, Statistical Visualization, Statistical Modeling
中级 · 课程 · 1-4 周