客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

Pearson
您将获得的技能: Network Troubleshooting, Cloud Computing, Cloud Management, Security Controls, Cloud Security, Hardware Troubleshooting, Capacity Management, Scenario Testing, Application Security, Automation, Performance Tuning, Performance Testing, Data Security, Network Security, Application Deployment, Configuration Management
初级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Cloud Security, Google Cloud Platform, Identity and Access Management, Kubernetes, OAuth, Encryption, Cloud Computing, Application Security, Authorization (Computing), Data Encryption Standard, Cloud Storage, Authentications, Data Security, Application Programming Interface (API), Virtual Machines, Vulnerability Scanning, Key Management
中级 · 课程 · 1-3 个月

您将获得的技能: Cloud Applications, Application Development, Google Cloud Platform, API Gateway, Application Programming Interface (API), Cloud API, Cloud-Based Integration, Serverless Computing, Authentications, OAuth, Identity and Access Management, Secure Coding, Microservices, Node.JS, Restful API, Event-Driven Programming, Authorization (Computing), Natural Language Processing
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Load Balancing, Google Cloud Platform, Network Architecture, General Networking, Network Administration, Virtual Private Networks (VPN), Cloud Computing, Identity and Access Management, Network Routing, Firewall, Virtual Machines, Cloud Storage, Servers
中级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Kubernetes, Containerization, Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Cloud Computing, CI/CD, Command-Line Interface
中级 · 课程 · 1-3 个月

您将获得的技能: Identity and Access Management, Google Cloud Platform, Cloud Infrastructure, Cloud Computing, Data Storage, Cloud Storage, Cloud Computing Architecture, System Monitoring, Security Management, NoSQL, Encryption, Scalability
中级 · 课程 · 1-3 个月

您将获得的技能: Slack (Software), Marketing Materials, Marketing Design, Collaborative Software, Shared Media, Multimedia, Content Creation, Social Media Content, Graphic Design, Calendar Management, Content Marketing, User Accounts, Business Communication, Marketing Communications, Cloud-Based Integration, Team Management
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Amazon Elastic Compute Cloud, Amazon CloudWatch, Load Balancing, Amazon Web Services, Scalability, Cloud Management, Cloud Applications, Capacity Management, Continuous Monitoring, System Monitoring
中级 · 课程 · 1-4 周

您将获得的技能: Generative AI Agents, Prompt Engineering, Generative AI, Customer Engagement, AI Product Strategy, LLM Application, Google Cloud Platform, Innovation, Business Strategy
初级 · 课程 · 1-3 个月

Google Cloud
您将获得的技能: Google Gemini, Google Workspace, Productivity Software, Generative AI, Google Docs, Responsible AI, Company, Product, and Service Knowledge
初级 · 课程 · 1-4 周

您将获得的技能: Application Deployment, Microservices, Cloud Computing Architecture, Kubernetes, Cloud Engineering, CI/CD, Cloud Security, Network Architecture, Google Cloud Platform, Site Reliability Engineering, Service Level Agreement, Restful API, DevOps, Cloud Storage, API Design, Performance Measurement, System Design and Implementation, Load Balancing, Containerization, System Monitoring
中级 · 课程 · 1-3 个月

您将获得的技能: Cloud Management, Google Cloud Platform, Cost Management, Site Reliability Engineering, Cloud Computing, DevOps, Cloud Infrastructure, Operational Excellence, Operational Efficiency, Scalability, Sustainability Reporting, Customer Support, System Monitoring
初级 · 课程 · 1-3 个月