客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: Cloud Infrastructure, Google Cloud Platform, Infrastructure As A Service (IaaS), Cloud Services, Kubernetes, Cloud Computing, Cloud Applications, Virtual Networking, Network Infrastructure, Containerization, Cloud Storage, Data Storage Technologies, Virtual Machines, Platform As A Service (PaaS), Serverless Computing, Identity and Access Management
初级 · 课程 · 1-3 个月

您将获得的技能: Security Controls, Continuous Monitoring, Security Management, Vulnerability Management, Authorization (Computing), Anomaly Detection
中级 · 课程 · 1-4 周

您将获得的技能: Integration Testing, Middleware, Data Integration, Business Process Automation, Software Installation, Property Management Systems, System Configuration, Application Development, Development Testing
混合 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Google Workspace, Gmail, Gemini, Mobile Security, Scripting, Email Automation, Service Management, Document Management, Enterprise Application Management, System Configuration, Automation, Data Storage Technologies, Collaborative Software, Data Security
初级 · 课程 · 1-4 周

您将获得的技能: Social Media, Social Media Management, Social Media Content, Customer Engagement, Professional Networking, User Accounts, Branding, Marketing, Business
初级 · 指导项目 · 不超过 2 小时

Coursera
您将获得的技能: Facebook, Live Streaming, Drive Engagement, Scheduling, Social Media, Social Media Strategy, Social Media Content, Customer Engagement, Video Production, Content Strategy, Content Development and Management, Technical Support
初级 · 课程 · 1-4 周

您将获得的技能: Facebook, Billing, Target Audience, Advertising Campaigns, Budget Management, Advertising, Digital Advertising, Social Media Campaigns, Marketing, Social Media Marketing, Social Work
初级 · 指导项目 · 不超过 2 小时

您将获得的技能: Virtual Networking, Amazon Web Services, Virtual Private Networks (VPN), Amazon CloudWatch, Network Monitoring, Network Troubleshooting, Amazon Elastic Compute Cloud, Network Security, Network Routing, Load Balancing, Endpoint Security, Network Analysis
中级 · 课程 · 1-4 周

Pearson
您将获得的技能: Cloud Deployment, Application Deployment, CI/CD, Containerization, Development Environment, API Testing, Development Testing, Amazon Web Services, AWS CloudFormation, Unit Testing, Docker (Software), Kubernetes, API Gateway, Infrastructure as Code (IaC), Software Development, Configuration Management, Software Versioning
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Kubernetes, Containerization, Google Cloud Platform, Cloud-Native Computing, Docker (Software), Cloud Computing, Cloud Infrastructure, Application Deployment, Identity and Access Management, Command-Line Interface
中级 · 课程 · 1-3 个月

您将获得的技能: Middleware, Web Services, Data Mapping, Simple Object Access Protocol (SOAP), Restful API, Software Technical Review, Application Development, Cloud Applications, Application Programming Interface (API), System Monitoring, Application Performance Management, Data Integration, Enterprise Application Management, Software Architecture, Business Process Automation, Performance Tuning, Scalability, Debugging, Application Security, Role-Based Access Control (RBAC)
高级设置 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Looker (Software), Team Management, Interactive Data Visualization, Data Presentation, Data Management, User Accounts, Data Security, Scheduling, Data Sharing, Customer Support, Auditing
中级 · 课程 · 1-3 个月