客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: Kubernetes, Google Cloud Platform, Continuous Deployment, Role-Based Access Control (RBAC), Continuous Integration, Cloud-Native Computing, Cloud Infrastructure, Cloud Storage, Authorization (Computing), Identity and Access Management, System Monitoring, Security Controls, Managed Services, Application Performance Management, Authentications, Database Management Systems, Scalability
中级 · 课程 · 1-3 个月

您将获得的技能: Google Cloud Platform, Artificial Intelligence and Machine Learning (AI/ML), Responsible AI, Artificial Intelligence, Data Quality, Cloud API, Applied Machine Learning, Model Deployment, Machine Learning, MLOps (Machine Learning Operations), Business Intelligence, Natural Language Processing
初级 · 课程 · 1-4 周

您将获得的技能: Image Analysis, Cloud Deployment, Tensorflow, Amazon Web Services, Convolutional Neural Networks, Model Deployment, Application Development, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Computer Vision, Data Preprocessing
混合 · 课程 · 1-4 周

Coursera
您将获得的技能: Dashboard, Business Reporting, HubSpot CRM, User Accounts, Customer Relationship Management (CRM) Software, Work Order
初级 · 指导项目 · 不超过 2 小时

Google Cloud
您将获得的技能: Endpoint Security, User Accounts, Enterprise Application Management, System Configuration, Security Controls, Cloud Computing, Wireless Networks, General Networking
初级 · 项目 · 不超过 2 小时

Amazon Web Services
您将获得的技能: Retrieval-Augmented Generation, Embeddings, Vector Databases, Amazon Web Services, Agentic systems, Performance Tuning, Transfer Learning, Data Preprocessing
初级 · 课程 · 1-4 周

您将获得的技能: Kubernetes, Containerization, Google Cloud Platform, Cloud Infrastructure, Cloud Services, Cloud Management, Application Deployment, Cloud Computing, Docker (Software), Microservices
中级 · 课程 · 1-4 周

Google Cloud
您将获得的技能: Looker (Software), Dashboard, Interactive Data Visualization, Data Visualization, Exploratory Data Analysis, Google Cloud Platform, Data Analysis, Cloud Computing
初级 · 项目 · 不超过 2 小时

您将获得的技能: Prompt Engineering, ChatGPT, OpenAI API, No-Code Development, Microsoft Power Automate/Flow, Serverless Computing, LLM Application, Cloud Deployment, Microsoft Power Platform, Microsoft Azure, Generative AI, Project Design, Large Language Modeling, Application Development, Microsoft Teams, Development Environment
混合 · 课程 · 1-4 周

您将获得的技能: Social Media Marketing, Drive Engagement, Social Media, Customer Engagement, Social Media Campaigns, Advertising Campaigns, Content Performance Analysis, Web Analytics, Marketing
初级 · 指导项目 · 不超过 2 小时

Whizlabs
您将获得的技能: API Gateway, Amazon Elastic Compute Cloud, Amazon Web Services, Virtual Networking, Application Programming Interface (API), Virtual Private Networks (VPN), Load Balancing, Cloud Infrastructure, Network Infrastructure, Network Security, Network Routing, Scalability
中级 · 课程 · 1-4 周

您将获得的技能: Sales Strategy, Consultative Selling, B2B Sales, Customer Relationship Building, Business Communication, Sales Presentations, Overcoming Objections, Sales Process, Digital Transformation, Prospecting and Qualification, AI Personalization, Value Propositions, Customer Relationship Management (CRM) Software
中级 · 课程 · 1-4 周