客户服务课程
客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能，这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具，它们有助于简化互动和改进服务交付。
热门客户服务课程与认证
状态：新状态：免费试用您将获得的技能: Image Analysis, Cloud Deployment, Tensorflow, Amazon Web Services, Convolutional Neural Networks, Model Deployment, Application Development, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Computer Vision, Data Preprocessing
状态：免费试用您将获得的技能: Kubernetes, Containerization, Google Cloud Platform, Cloud Infrastructure, Cloud Services, Cloud Computing Architecture, Docker (Software), Cloud Computing, YAML, Command-Line Interface
状态：免费试用您将获得的技能: Google Cloud Platform, Artificial Intelligence and Machine Learning (AI/ML), Responsible AI, Artificial Intelligence, Data Quality, Cloud API, Applied Machine Learning, Model Deployment, Machine Learning, MLOps (Machine Learning Operations), Business Intelligence, Natural Language Processing
Coursera
您将获得的技能: Dashboard, Business Reporting, HubSpot CRM, User Accounts, Customer Relationship Management (CRM) Software, Work Order
状态：新状态：免费Amazon Web Services
您将获得的技能: Retrieval-Augmented Generation, Embeddings, Vector Databases, Amazon Web Services, Agentic systems, Performance Tuning, Transfer Learning, Data Preprocessing
Google Cloud
您将获得的技能: Endpoint Security, User Accounts, Enterprise Application Management, System Configuration, Security Controls, Cloud Computing, Wireless Networks, General Networking
状态：新状态：预览Northeastern University
您将获得的技能: Data Governance, Extract, Transform, Load, Data Warehousing, Data Integration, DevOps, Data Pipelines, CI/CD, Data Architecture, Infrastructure as Code (IaC), Data Quality, Amazon Redshift, Cloud Computing, Database Architecture and Administration, Cloud Computing Architecture, Analytics, Data Transformation, Amazon S3, Scalability
状态：新状态：免费试用您将获得的技能: Hyper-V, Windows Servers, Virtualization and Virtual Machines, Cloud Infrastructure, Containerization, Hybrid Cloud Computing, Microsoft Azure, Virtual Networking, Cloud Platforms, Windows PowerShell, IT Automation, Automation
状态：预览您将获得的技能: Cloud Management, Azure DevOps, Infrastructure as Code (IaC), Cloud Computing, CI/CD, Microsoft Azure, DevOps, Cloud Infrastructure, Virtual Machines, Automation, User Provisioning, Role-Based Access Control (RBAC), Virtual Networking, Process Optimization, System Monitoring, Compliance Training, Git (Version Control System)
状态：新状态：免费试用您将获得的技能: Sales Strategy, Consultative Selling, B2B Sales, Customer Relationship Building, Business Communication, Sales Presentations, Overcoming Objections, Sales Process, Digital Transformation, Prospecting and Qualification, AI Personalization, Value Propositions, Customer Relationship Management (CRM) Software
状态：新状态：预览您将获得的技能: SonarQube, Code Coverage, Vulnerability, CI/CD, Secure Coding, GitLab, Jenkins, Application Security, Vulnerability Scanning, Vulnerability Assessments, Software Quality Assurance, Maintainability, Software Technical Review, Kubernetes, GitHub, Software Installation, Security Management, Data Integration, Quality Improvement, Analysis
您将获得的技能: Social Media Marketing, Drive Engagement, Social Media, Customer Engagement, Social Media Campaigns, Advertising Campaigns, Content Performance Analysis, Web Analytics, Marketing
总之，以下是 10 最受欢迎的 customer service 课程
- Mask Detector with Python & TensorFlow: Build & Deploy: EDUCBA
- Architecting with Google Kubernetes Engine: Foundations 한국어: Google Cloud
- Innovating with Google Cloud Artificial Intelligence - 日本語版: Google Cloud
- كيفية استعمال التطبيق هبسبوت: Coursera
- Optimizing Foundation Models: Amazon Web Services
- Deploy Secure Endpoints for Users with ChromeOS: Google Cloud
- Data Warehousing and Integration Part 2: Northeastern University
- Managing Hybrid Infrastructure and Virtualized Environments: Packt
- Azure CloudOps: Automating Infrastructure & Cost Control: Coursera
- Mastering the Foundations of Strategic Selling: LearnQuest
