客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

Macquarie University
您将获得的技能: Strategic Sourcing, Supply Chain Management, Procurement, Logistics, Supply Chain Planning, Transportation, Supply Chain, and Logistics, Supplier Management, Corporate Sustainability, Risk Management, Decision Making
初级 · 课程 · 1-3 个月

您将获得的技能: Apple Service Certification, Application Lifecycle Management, Endpoint Security, Cloud Deployment, Performance Testing, System Configuration, Test Planning, Information Privacy
高级设置 · 课程 · 1-3 个月

您将获得的技能: Amazon Web Services, Cloud Development, CI/CD, Cloud Applications, Amazon Elastic Compute Cloud, API Gateway, Cloud Infrastructure, Development Environment, System Configuration, Amazon S3, Infrastructure Security, Network Administration, Restful API, TypeScript
中级 · 课程 · 1-3 个月

您将获得的技能: Application Deployment, Azure DevOps, Continuous Deployment, Git (Version Control System), Version Control, Microsoft Azure, Release Management, Code Review
中级 · 课程 · 1-4 周

您将获得的技能: Distributed Denial-Of-Service (DDoS) Attacks, Cloud Security, Network Security, Threat Detection, Proxy Servers, Network Monitoring, Intrusion Detection and Prevention, Network Troubleshooting, Firewall, Google Cloud Platform, Identity and Access Management, Cloud Infrastructure
中级 · 课程 · 1-3 个月

您将获得的技能: Data Integration, Data Import/Export, NumPy, Data Manipulation, Data Preprocessing, Pandas (Python Package), Data Pipelines, Data Transformation, Extract, Transform, Load, Data Cleansing
初级 · 课程 · 1-4 周

Pearson
您将获得的技能: Software Testing, Test Automation, System Testing, Test Planning, Acceptance Testing, Functional Testing, Test Tools, Unit Testing, Integration Testing, Performance Testing, Usability Testing
中级 · 课程 · 1-4 周

您将获得的技能: Data Sharing, Identity and Access Management, Authorization (Computing), Data Access, Google Cloud Platform, User Accounts, Data Migration, Data Management, Cloud Computing
初级 · 项目 · 不超过 2 小时

您将获得的技能: Cloud Infrastructure, Virtualization, Software-Defined Data Center (SDDC), VMware ESX Servers, Virtual Machines, Virtualization and Virtual Machines, vCenter Server, Cloud Computing, Containerization
初级 · 课程 · 1-4 周

Simplilearn
您将获得的技能: Distributed Denial-Of-Service (DDoS) Attacks, Cybersecurity, Cyber Attacks, Threat Detection, Exploitation techniques, Threat Modeling, Malware Protection, Security Awareness, SQL, Databases
初级 · 课程 · 1-4 周
您将获得的技能: Data Storytelling, Data Visualization, Storytelling, Financial Data, Data Visualization Software, Finance, Verbal Communication Skills, Presentations, Communication, Plotly, Matplotlib, Analysis, Customer Engagement, Target Audience
中级 · 课程 · 1-4 周

您将获得的技能: Application Security, Information Management, Security Controls, Configuration Management, Security Engineering, Vulnerability Assessments, Security Requirements Analysis, Cloud Security, Software Development Life Cycle, Cloud Computing, System Implementation, Program Development, Change Control
中级 · 课程 · 1-4 周