客户服务课程可以帮助您学习有效沟通、解决冲突、客户关系管理和卓越服务。您可以培养主动倾听、换位思考和解决问题的技能,这些技能对于满足客户需求和提高满意度至关重要。许多课程都会介绍 CRM 软件、Feedback 管理系统和 Chatbot 等工具,它们有助于简化互动和改进服务交付。

您将获得的技能: Cloud Development, Cloud Management, Cloud Computing, Application Security, Google Cloud Platform, Cloud Infrastructure, System Configuration, Cloud Security, Virtual Machines
初级 · 项目 · 不超过 2 小时

Northeastern University
您将获得的技能: Data Warehousing, Data Modeling, Database Design, SQL, Star Schema, Business Intelligence, Databases, Relational Databases, Database Architecture and Administration, Data Mart, Data Integrity, Data Analysis, Snowflake Schema, Data Transformation
混合 · 课程 · 1-4 周

Board Infinity
您将获得的技能: vSphere Networking and Storage, Virtual Networking, vSphere DRS & HA, Storage vMotion, Role-Based Access Control (RBAC), Virtual Local Area Network (VLAN), Virtual Machines, Performance Tuning, Network Switches, Security Controls, Network Troubleshooting, Infrastructure Security, Data Storage Technologies, Capacity Management
中级 · 课程 · 1-3 个月

Board Infinity
您将获得的技能: Hibernate (Java), Multi-Tenant Cloud Environments, Object-Relational Mapping, Spring Boot, Performance Tuning, Java, Middleware, Authentications
中级 · 课程 · 1-4 周

Illinois Tech
您将获得的技能: Cloud Security, AWS Identity and Access Management (IAM), Identity and Access Management, Incident Response, Computer Security Incident Management, Cloud Computing, Network Security, Data Security, Cloud Platforms, Cloud Computing Architecture, Application Security, Cloud Services, Encryption, Firewall, Virtual Networking, Security Controls, Continuous Monitoring
攻读学位
初级 · 课程 · 1-3 个月

您将获得的技能: Facebook, Target Audience, Social Media Marketing, Social Media, Customer Insights, Online Advertising, Advertising Campaigns, Business Marketing
中级 · 指导项目 · 不超过 2 小时

您将获得的技能: Active Directory, Software Installation, System Configuration, Microsoft Intune (Mobile Device Management Software), Azure Active Directory, Hyper-V, Enterprise Architecture, System Implementation, Infrastructure Architecture, Configuration Management, IT Infrastructure, Mac OS, Microsoft Azure, System Requirements, Scalability
中级 · 课程 · 1-4 周

您将获得的技能: Instagram, Drive Engagement, Social Media Management, Social Media Content, Social Media, Social Media Marketing, Social Media Strategy, Customer Engagement, Social Media Campaigns, Content Creation, Storytelling, Content Strategy, Content Management
初级 · 课程 · 1-4 周

您将获得的技能: Oracle Databases, Performance Tuning, Database Architecture and Administration, Database Administration, Cloud Storage, Cloud Services, Disaster Recovery, Debugging, Encryption
高级设置 · 课程 · 1-3 个月

LearnKartS
您将获得的技能: Infrastructure as Code (IaC), Containerization, CI/CD, AWS CloudFormation, Cloud Deployment, Amazon CloudWatch, Application Deployment, Serverless Computing, Docker (Software), Amazon Web Services, Continuous Deployment, Kubernetes, API Gateway, Continuous Integration, Amazon DynamoDB, System Monitoring
中级 · 课程 · 1-4 周

您将获得的技能: Looker (Software), Business Intelligence, Data Analysis Expressions (DAX), Dashboard, Ad Hoc Analysis, SQL, Data Analysis, Google Cloud Platform
中级 · 项目 · 不超过 2 小时

您将获得的技能: Cloud Development, Microservices, Scalability, Microsoft SQL Servers, Cloud Computing Architecture, Microsoft Visual Studio, Application Deployment
中级 · 课程 · 1-3 个月